Over 20 years ago, I worked in the hotel industry in Tokyo, and Banyan Tree Bangkok was a hotel I always admired. This time, I finally had the chance to stay there, and the experience exceeded all my expectations.
Honestly, I thought the facilities might have aged over the years. Moreover, with the trend of simplifying services in many modern hotels (especially in the U.S.), I didn’t set high expectations for the service. However, I was delighted to experience the warm, traditional hospitality that was perfectly balanced—genuine and thoughtful without feeling overbearing.
The staff, though mostly young, were incredibly kind and provided exceptional service, making the stay even more enjoyable.
This trip was a celebration of a milestone—50 years—with three lifelong friends I’ve known since our teens. One of us had a birthday during the stay, and the hotel surprised us twice with thoughtful celebrations, leaving us deeply touched. Thanks to the heartfelt service of the Banyan Tree team, this special occasion became an unforgettable memory. Thank you so much!