ザ ハウス プラトゥーナム (バンコク)

The hotel was located on a quiet street behind the main street. So it gives a bit of quietness in the midst of the chaos. A good and clean place to stay

After 32 years of our traveling, this is the first time that a hotel and it's staff was so accommodating by an early check-in at 8:30AM. They have humanitarian soul and always smiling. They have 24/7 free coffee, Ovaltine Choco, Tea and tons of cookies.

Location was not hard to find. General tuktuk and taxi knows their way to our hotel. The interior was pretty modern and classic. Interesting place to stay with my family.

Room was small but clean. Breakfast was delivered to the room but was not very appealing. The location is close to the City Line train to the airport and shopping.

Convenient location within pratunam area. Room was well renocated and clean. Basic breakfast was good enough for the price

Location is convenient and lots of eatery around the hotel. Room is abit small and the shower area is in odd shape so showering space is tight. Housekeeping is good and clean.

Enjoyed our stay at The House Pratunam. It's in a very convenient location, just a few steps away from Pratunam Market and many nice food stalls and massage nearby. 7-11 is also within 1 min walk from the hotel. Central World, Siam Paragon... are around 10-15 mins walk. Snacks and coffee powder are filled up everyday at the snacks area and breakfast was served on time as requested. The room cleaners are friendly and cleaned my room thoroughly every day. The only thing that disappointed me was the wifi. We were provided with 2 wifi codes to connect the hotel wifi with our phone, however each code is only available for 1 device and therefore my laptop is unable to connect with the wifi when I need to reply work emails with my laptop. Overall we enjoyed our stay at The House Pratunam and will definitely go back when I next visit Bangkok.

The hotel looks new, and the room has a very modern vibe.

Lack of knowledge on the check in process especially name verification. We would suggest the Management to provide more training to the counter staff on the procedures of legal name verification on passport, as well as giving more smiles to the guests. Besides, the room size is pretty small, the bathroom particularly.

The staff is having poor knowledge on doing name verification during check in. We would suggest the Management to provide more training to them in order to speed up the check in process and to avoid unnecessary dispute with the guest.