8/10 (とても良い)
2025 年 7 月 31 日
Nice place with poor reception staff
The Brac island was beautiful and the hotels location is awesome. The hotel, our room and the premises were all very nice and we enjoyed the all-inclusive nature of it but a really big trouble was with the reception staff - pretty much everyone was always on their phones and didn't even look up let alone say hello when guests came and went except if they were spoken to. They didn't offer any other information about the hotel, restaurant, bars or for example vehicle rentals, than was absolutely required them to offer. We really had to pry any infromation out of them and when we for example asked about trips to the blue cove or a car rental they didn't offer any assistance in getting what we needed but instead directed us to a nearby kiosk that wasn't even open at the time.
The food at the restaurant ranged from decent to good but almost always the typical meal times were so crowded that there was no way to have a nice peaceful meal. However the staff at the restaurant was very friendly and up to their tasks.
There were lots of rules regarding the use of pools (no jumping etc.) but no one kept any eye on how people behaved there and so they were needlesly stressfull.
But still overall our visit there still was quite pleasant but it would have been a much nicer if the reception staff was up to the standards of the rest of the place and there were somekind of management of the pool etiquette.
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4 泊の家族旅行
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