Hotel is clean but area around the hotel is rough…not the best side of town.
We were on the top floor and sliding glass window did not close all the way. Also, our room compared to another family member had see through window shades. So I had to place a sheet over the window to keep the light from the parking lot from over illuminating the room at night. I did let the front desk know.
Staff was friendly and they were able to have my room ready prior to check-in time.
My major complaint is that I was charged twice. I paid for hotel in full at time of booking on hotel.com, but my credit on file (for incidentals) was charged for the entire stay at check-out. I called 3 times to address the matter with the staff and all 3 times I was told to call back due to system being down. Got my bank involved and they were able to get money from hotel for the double charge.
Kasinda
Kasinda、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月19日
Horrible television cable feed. Simply foreign system.
Lloyd
Lloyd、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月15日
Poor customer service, integration of the guess, pulling room door on guess, no pravicy... bad communication skill......
Chantell
Chantell、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月15日
This hotel is under new management, have to be. I used to stay a this hotel every time i come to Montgomery. 1st door would not open, had to wait until they changed battery. 2nd a 🐀 was in room jump out of trash can. 3rd move to another room in middle of night. 4th, same thing for breakfast 2 days in a row. In the past i really enjoy staying at this hotel. I can truly say, i will never stay there aga
Jimmie
Jimmie、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
Demetrius
Demetrius、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月12日
Elizabeth
Elizabeth、3 泊旅行
Travelocity を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月31日
Poul
Poul、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月29日
Not only did I stay 8 days, they overcharge me refuse to give me a receipt for my company credit card. They put people in my room while I was at work, Not once but twice. the washer broke with my clothes in it. I had to hand wash my clothes, then rewash them. The dryer broke with my clothes in it so I had to take my clothes and dry my clothes. There was roaches in the room. The floor was soaking wet in front of the air conditioner and the room smelt like cigarettes smoke the whole entire time when I brought this up to them, they said there's nothing they can do about any of it. When you come out of the hotel there were prostitutes all in the parking lot and by the road and even eating breakfast in the hotel. THIS WAS A HORRIBLE HORRIBLE HORRIBLE STAY.
Dana
Dana、6 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月28日
Dodji Kossi
Dodji Kossi、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月21日
Unsafe area
Ramon
Ramon、5 泊の出張
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月19日
Hotel was dirty and not as shown in pictures.
Tammie
Tammie、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月18日
Deyci
Deyci、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月17日
Marcelino
Marcelino、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月16日
I selected this hotel for the pool. Unfortunately the water was super hot and unclean, murky.
Stacy
Stacy、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月12日
Property was ok but in a sketchy neighborhood! Security was ok! Breakfast could have change. That the same thing every day! If you put the Do Not Disturb sign on the door, they still came in your room!
Elizabeth
Elizabeth、3 泊の家族旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月9日
Shameeca
Shameeca、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月4日
Ricky
Ricky、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月4日
Room for improvement
The stay was ok hotel being updated might be better when finished