Excellent location across the street from the Santa Maria Novella train station. So you don't have to drag your bags all through the streets of Florence! We had stayed here two years ago and enjoyed it, so we opted to stay again. Despite arriving early, our rooms were all ready for us, so we were able to check in, drop off our bags and set out to see Florence. Had an issue with odor in one room, but staff quickly helped to resolve the issue for us. Beds were quite firm, so if you prefer a softer bed, may be a down side for you.