ウォルドーフ アストリア バンコク (バンコク)

Things I liked: 1) Facilities and the building was amazing. I stayed in the deluxe king suite for 7 days and the room was very spacious and things like bathtub, bed, and sofa were very luxurious and comfortable. Bathroom was my favorite!! 2) Breakfast: very clean and delicious 3) Personal assistant : very helpful and prompt in timing. 4) housekeeping: very fast and efficient. 5) Telephone operators: Very friendly, always cheerful and prompt. 6) Facility maintenance people: Always smiling to greet customers. Need improvement: 1) In room dining : very limited menu and few western choices. Quality was good but taste was just satisfactory. 2) Needs more shops and restaurants: Limited choice of restaurants and no convenience store or drug store. Moreover if there was bakery or some place that may offer take away food/sweet, it would been better. It was bit annoying to always going to Grand Hyatt to purchase things. 3) Lower Lobby : Concierge and bell desk are bit helpful and friendly but not too the standard of “six star”. Seemed manager always standing around the lobby and people paying attention to him rather than the customers was not comfortable. There seemed a bit of pressure as the employees seemed to always being watched. Overall:The experience at WAB was good but not great. May choose to stay again but not really first choice for now. I would want to wait for awhile for the people at the hotel to gain more experience.

I can not find any problems. That's because everything is perfect. Only the person who stayed can understand. I will stay again.

Amazing

Extremely helpful staff. Only negative was that the signage could have been done better as almost all taxis and transport were not able to locate the hotel entrance