ニュー シャム リバーサイド (バンコク)

The staff were friendly and helpful but the place is a bit tired. It could use some updating. And the WiFi did not work well.

Place wasn’t the prettiest but had a good location and that was about it. WiFi was basically unusable. They don’t clean the room at all unless you personally go down every day and ask them. They literally give you one roll of toilet paper so if your out you’re literally in a crappy situation. Staff wasn’t friendly in the slightest. You would say hi or how are you and they wouldn’t even reply. They tried to get me a cab to the airport to leave and they said it would be literally double the price when I just got one on the street. I did this after waiting 5 minutes for one and he told me the price. This is the porter not the taxi saying this. Doors slam shut extremely loud so basically they wake you up every time someone working 5 rooms of you opens or closes the doors. I couldn’t sleep in past 8am ever. I literally left a day early and stayed with a friend. Not worth the cheap price to be honest. Terrible. lace was also just not clean but that was the least of my worries

No frills hotel in a good location that presents a fair value. Breakfast is typical of what you find in Bangkok and nice.

We had a suite on the 6th floor with balcony and very nice view of Chaopraya River, and 2 bridges. Lots of space, 2 TVs, sofa bed. Easy walking distance to Khao San road night market (about 6 mins), the Grand Palace (about 18-20 mins). Staff at the front desk were nice and helpful. Breakfast was delicious, with nice view of the Chaopraya River. You can take an Express boat to ICONSIAM and Asiatique shopping Centers from the pier next to the hotel. We'll go back to Thailand in February 2020, and absolutley we'll stay here again.

Clean rooms, nice pool area, good location, close to water taxi transit. Staff are nice, buffet breakfast was good! Would recommend

Enjoyed every minute of my stay - nice staff, clean room even though the hotel is a little dated I had no problems with the cleanliness. The location is great if you want to stay in old town along the river. But the best think about this entire stay was the breakfast. On a scale from 1-10, I would have to give it a 10+.

After 2 delayed flights and a no-show taxi I finally got to the hotel to find that they didn't have a record of my booking. I had booked for 2 nights. The staff were very unfriendly and had no explanation as to why they didn't have my booking recorded, even though I had paid for it already. I then booked an additional night 1 week later (it was easier than finding another hotel) and they would not accommodate for a late check out so before getting on 3 long flights home I had to shower in the grimy outside pool shower which has no place to change. I would not recommend hotels.com or New Siam Riverside in Bangkok to anyone.

location was excellent. we stayed in a triple room. breakfast okay and most lovely the swimmimg pool. nevertheless it was the most expensive hotel on our trip

My stay at the hotel was satisfactory and the hotel staff were very helpful in terms of travel routes around the city. The wifi was great around the whole hotel which was a plus. The breakfast buffet was long stocked with different food options (a lot of eggs from fried, boiled, scrambled and omelettes) and drinks available. The location was great with Khao San Road a short walk away and attraction such as Wat Arun, Grand Palace are about a ten minute boat ride. The Pier is a 2-3 minute walk from the hotel. The hotel's pool was clean and the outdoor area terrace was enjoyable to have a beer at outside at night. Overall I was happy and would stay here again if it was not for the air con. The air condition does not work while you are out the room so you return to a warm room and when you turn on the air con on it defaults to Low. We had a bad night sleep due to heat as we didn't realise that a separate remote had to be used to turn the power mode onto High.

Staff were lovely. Check out time on here was noon, but it is in fact 11am. The breakfast was awful. The fruit was good,.but if you dont ear meat you were left with dry bread and salad.... much better value to get breakfast outside. Very handy position of the hotel. S1 airport bus just outside, great short walk to bars and street markets and on the banks of.the river for ferries.