ビンス ホテル プラトゥーナム (タイ)

It was an UTTER DISAPPOINTMENT. 1) Booked Superior but was given a different room that was not shown in the website. Was told on the day of check in that "The room you booked is currently not available". WHY PROCESS THE BOOKING WHEN IS IT NOT AVAILABLE? FELT CHEATED. 2) Asked when will our room be available and got an answer "Even if there is city view, you can't view the whole city". 3) Room was not as clean as I thought it would be. No luggage rack, you either make do of what you have or put it on the floor. 4) Room service was bad. Called three times with 10 to 15 minutes interval to get toilet papers/tissues. 5) Staff was frustrated to unclog our toilet. 6) Check out luggage was left aside when clearly, there was still space in the "Luggage room". 7) Remember to request bottles of water before checking out because they will not provide after. 8) After "sales" service is important to me, thus did not leave a good impression. 9) Not bad for the variety of breakfast options but the same everyday. 10) Request for non smoking room but smell smoke everyday. 11) Nice welcome drink with free pop corn. 12) Buggy service was quick. Too disappointed to even snap a photo for memories. Will DEFINITELY NOT VISIT this hotel again.

Nice hotel. Our family room has bunk beds. Hence despite small in size but there’s lots of space.

This posh little hotel was wonderful! Perfect size room that was clean and included full size hand wash, shower gel, and hand lotion and it smelled great. Big beautiful bathroom and small fridge. There's also an area to do your own laundry for a small fee. Breakfast was great if you keep an open mind. You're in Asia so enjoy local breakfast foods. I cannot wait to return! This hotel truly thought of everything. Location is ideal to get to Central World Mall and an 11 min walk to BTS skytrain. Customer service was exemplary as well. I felt well taken care of. I WILL BE BACK.

I am totally speechless at their awesome hotel service from counter to dining. I am particular about hand soap and this hotel provide liquid hand soap which I was exclaiming in joy! Breakfast is really the best one I have tasted so far. They cater to halal and vegan. Not many hotels does both. Some o my does either one. I feel Vince is very detailed and look into the small matter which matters a lot if it’s a daily routine. Oh! Shuttle comes free is already a plus point. What more I terating for me is that this hotel provides unlimited supply of popcorn 24/7 just right at the lobby floor. This hotel is nit big but it has a lot of small things being very thoughtful and let customer feel very comfortable and privileged even though this is not big branded 5 or 6 stars hotel. This hotel is not huge but has allllllllllllllllll the things you need. If you like shopping at pratunum morning market. You can consider lodging here. Their service will amazed you.

Great hotel, staff were friendly and helpful