Stayed at Harts for 1 night with my daughter for an event at Motorpoint Arena. The area is lovely and quiet but close enough to the centre, which is great.
Despite booking a superior room, I can’t see what was superior about it. It was small, roasting hot and needs some tlc. My fault for not realising they didn’t have air con, as apparently their ventilation system of windows being able to open etc means it’s not needed, but when the temperature outside is roasting hot air, even at night, then no amount of opening windows and a fan is going to cool things down, so a bad nights sleep for us.
Ripped blind in the bathroom, bathroom not cleaned overly well, rusty towel rail etc.
Staff were friendly enough, especially the men in the bar, they were very helpful. Breakfast was ok, again I couldn’t get excited. I had a small full English and it was only just warm, not hot.
Prob wouldn’t return as at over £200 - it isn’t value for money at all.