My minifridge was broken but they replaced it, promptly. Could not change the temp of the room. Front desk said they had no record of my complaints after multiple calls then said i can come down in the middle of the night for a blanket. I declined and just dealt with it. Granted it was summer but i had an elderly person witn me with medical issues.
Stephanie
4 泊の家族旅行
6/10
The elevators are terrible. We used the stairs nearly the entire trip. The location of the property is great, and the room is tolerable.
David
2 泊の家族旅行
4/10
The room was very small. The room next to us was so loud in the middle of the night, we called the desk and they weren’t very helpful.
宿泊されたお客様
3 泊の家族旅行
10/10
ALVARO
3 泊旅行
10/10
Great stay in Chicago. The hotel was ideally located and the staff was attentive and very responsive.