フェアフィールド イン & スイーツ バイ マリオット アレクサンドリア

They gave us a room where the tv doesn’t work, when I asked them to fix it, they were unpleasant and a lady told me this was a small problem like if it was nothing, the breakfast was in a bag nothing similar to the description that I saw when I did the booking, I don’t feel confortable with that reservation. Not a good costumer service in that hotel.

Very friendly staff and super clean - which is so important now.

Very nice and good location

The hotel was very clean and comfortable.

Clean and Quiet. I didn't like that all cable channels were news.

Everything was good and hotel stuff friendly and helpful.

Overall, the cleanliness and condition of the hotel were impeccable. However, some of the staff, especially the morning staff was rather nitpicky and somewhat unprofessional in their communications with us. Additionally, the breakfast was mediocre at best with daily issues in stuff we ordered (i.e. missing items, items included that went bad, whole orders missing altogether).

Covid restricitions meant no new towels or cleaning of our room or bathroom during our four night stay. Breakfast in a bag is not the same either. Blame Covid, not the hotel. Staff was friendly, and making the best of it.