We have stayed at this property and others in Battle Creek for 7-10 day stays 2-3 times/year over the past 5 years as we have family in Battle Creek. This property really needs remodeling. The rooms (we stayed in 2 different rooms this stay due to an incredibly loud ice machine adjacent to Room 119 during the first night of our stay) and found that the shower grout in both rooms was mildewed (no excuse for that). The bathroom door was cracked and poorly repaired in the second room. Overall the rooms looked dingy. The breakfast used to be above average during past stays, but the quality has declined as well. Considering that there are two new hotels under construction only a few hundred yards away, we will not be staying at Townplace Suites during future visits to Battle Creek.
Kathleen
Kathleen、9 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 25 日
I was not impressed by the clerk who checked me in. He didn't explain anything. Only asked for my name and driver license. Didn't explain anything about a hold of $25 per night that would be returned once checked out. The clerk that checked me out was awesome. She did a great job. The room wasn't to bad. However we did have a room with a kitchen in it. I was disappointed that it was not stocked with basic needs of utensils. There was no forks and no spoons. Personally if I need to go back will not book this hotel again.
Saybra
Saybra、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 16 日
Kenneth
Kenneth、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 9 日
Alexis
Alexis、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 20 日
Timothy
Timothy、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 19 日
Not great
Very understaffed. Asked for room cleaning and they never came, then asked if we could at least get clean towels and toilet paper and they said we had to come get ourselves because no one else was working.
Kyla
Kyla、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 10 日
Great staff
Linda
Linda、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 9 日
Incredibly friendly and accommodating.
Jill
Jill、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 2 日
Not bad but pet fee is expensive!
Not a bad hotel but if you’re bringing a pet know you will pay an extra $150. We booked online and it did not state the fee for a pet but it was a pet friendly hotel. We have a 7lb dog and our total for the night was $310. Definitely way more than we were expecting. If I would have known in advance I would have looked into somewhere else.
Trisha
Trisha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 28 日
Bradley
Bradley、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 25 日
WiFi login needs to be addressed. Had to go to the front desk to get access. Hotel is definitely ready for a remodel. It's starting to look run down. Also junked cars in the parking lot is not a good look.
Larry
Larry、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 25 日
Jodi
Jodi、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
Nice will stay again
Anne
Anne、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 31 日
Overcharged
The stay was fine other than continuous billing issues I thought were resolved. Its been 3 weeks and my card is once again being charged AGAIN. I paid already stop charging my card!
Lisa
Lisa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 1 日
Disappointing
The room was bigger than expected which was nice. The Tv wasn’t working when we first got there but the maintenance guy fixed it right away. The pool might as well not even have been in use because it was literally so cold my kids lips turned purple within 5 minutes and when I asked them if they could turn the heat up they said the heat temp was as high as they could legally have it which there’s no was that’s true. This was pretty annoying because we specifically chose this hotel for the pool and breakfast accommodations which were both the worst parts of the hotel. I assumed it would be much better because in 2023 we had a house fire and had to stay at this same establishment for 4 months and it was so much better then.
The bathroom and kitchen are really needs to be cleaned.. not just brushed over like it’s clearly done. Plus there was dog hair all over everything.
Emily
Emily、1 泊の家族旅行
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4/10 (まあまあ)
2024 年 12 月 31 日
Sandra
Sandra、2 泊旅行
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10/10 (最高に素晴らしい)
2024 年 11 月 4 日
Shonda
Shonda、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 20 日
The pool area needs an update, walls crumbling. Property needs an update.
Travonne
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 14 日
The hotel appears beautiful and upscale from the outside. The interior is a little worn and the handicap accessible room was partial accessible .
Front desk very helpful when contacted.
Breakfast was ok…nothing outstanding to highlight
We were charged an extra night and were able to get the charge reversed by the following week.
Linda
Linda、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 13 日
Hotel room was nice overall although the bathtub could have been cleaner. Shower curtain liner was also a little dirty. Front desk girl (not sure of her name but she was a Latina girl with glasses) was very professional & a pleasure to deal with. Would go back here again.
Maria
Maria、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 8 月 25 日
Sade
Sade、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 7 月 23 日
This place is run down,dirty, noisy and falling apart. No insulation so heard our neighbors all night. Never had our room cleaned. Had to wear shoes as floors were filthy! Hair in the bathroom . For $400 per night stay anywhere else. Avoid this place.