Building needs renovation. Old carpet and minimum service for high price. Very small lobby to accommodated for number of people .
Hayedeh
Hayedeh、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月3日
Happy New Year?
My wife and I never been to Leavenworth and found your hotel on -line. With the time of year we knew prices would be inflated. However, for the price we paid for 2 nights; I would expect we could have had our bed made and at least fresh linen & towels as we were not notified we were required to asked before receiving. We went down for the breakfast, small area with no seats available. I tried to get a cup of coffee and it was empty. Nobody available to help at front desk when I wanted to check out. Leavenworth is a Beautiful town. We had a great time with friends and were stunned by the Gorgeous scenery. The Staff at Der Ritterhof Inn were very polite and we were thankful for their hospitality! Happy New Year!!
Mark
Mark、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月2日
Disgusting
First off when we opened the door we were taken back by the smell of pinesol converting up pet urine. The was a white residue on the carpet by the door and the table. The bathroom faucet had just a drip of pressure and the water was brown. No exaggeration with that statement. I will never stay there and will tell everyone I know to stay away.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月1日
Old, needs updating
Rooms are old, need upgrading. Walls are so thin that you can hear everything in the next room and the family above with little kids shook our ceiling all day and night. Horrible stay. Bed was comfortable though. Breakfast had dry egg patties and gray sausage patties. Front desk would not give us late check out and acted annoyed when we asked if they would store our bags. Do not recommend this place
Larry
Larry、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月31日
Clean. Great location. 1960s decor. $400 price tag
Pros:
* Location is great - near the village so we walked everywhere which saves the $40/day in parking that the local lots were charging.
* They have a great pet policy so you can travel with your dogs of any size. This is rare and a huge plus if you're bringing your dogs.
* Rooms admittedly well maintained considering the age of the decor. It did NOT smell, which I was half expecting b/c it's wet and dog friendly and has carpets. They must change those carpets frequently.
Cons:
* The decor hasn't been updated since 1960s. It shows.
* There are no accessible/convenient outlets unless you unplug their lamp or alarm clock. No excuse for this in 2024 - at please put out some power strips.
* We didn't try their breakfast - it looked like 2 kinds of cereal and a make-your-own waffle appliance.
* There is no cleaning during your stay (we stayed 4 nights). We ran out of toilet paper mid way. When we went down to ask, we got 1 roll. It's a bit cheap considering . . .
* They were charging $400/night/room. I get that it's touristy location and likely very seasonal. But for $400/night - I expect a little more.
Irina
Irina、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月29日
Not recommend this place
Old property, staff are very slow in check in. Your check in time is 4pm and check out 11am!
Michael
Michael、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月28日
Hotel intentionally misrepresents policies, including 14 day cancelation (when you call, its actually 15 days which they claim is 14, even though written policy they send and on 3rd party website is 14); they charged the whole stay 2 weeks prior to arrival (their written policy says 1 night to hold the room, then they lied about the policy meaning when confronted); they tried to charge me for my SA (even though I'd told them in advance); they lied about my SA urinating on a bed (he would never and was never even alone) then switched the lie to that their was mud on the top sheet (ordinary use due to the conditions). When I confronted them about their intentional misrepresentations, they simply claimed I was wrong (I'm not). There were other cleanliness and safety issues. Stay away from this hotel.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
Justin
Justin、3 泊旅行
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2/10 (不満)
2024年12月27日
Worst place to stay.
This place is horrible and the customer service is ridiculously bad. Never again
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月22日
jonathan
jonathan、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月20日
Paul
Paul、1 泊旅行
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8/10 (とても良い)
2024年12月19日
Heidi
Heidi、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月15日
Shelby
Shelby、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月8日
Hector
Hector、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月4日
Good stay- convenient location and friendly staff allowed early check in. Only issue was all dispensers (soap, shampoo, conditioner) were empty. Not a big deal- just a surprise once you’re in the shower!! But very pleasant stay in all.
Cynthia
Cynthia、1 泊旅行
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8/10 (とても良い)
2024年12月3日
Charles
Charles、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月3日
Spend your money somewhere else
The gal at check in was rude and condescending. For a hotel that size, the breakfast room has about 7 or 8 tables total and it's in the same area as check in. It's incredibly crowded, the selections are few.
Angela
Angela、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月29日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月27日
Wonderful service!
Very clean and tidy - but my husband and I agree that the best part was the front desk lady! She was super helpful and friendly to everyone :)