The room is specious and comfortable. Staff members are friendly. One problem was the elevator. I stayed on the 17th floor. The button to call the elevator to go down didn't work. People on the floor had to push button for going up. If you were lucky, no one was on it and you could smoothly go down. If you were not, you needed to go up with them. After they got off, you could finally go down, which was quite annoying. However, I enjoyed my stay. I'll definitely book this hotel again when I visit Makati.
Tadashi
4 泊旅行
2/10
Unfortunately I wouldn’t stay this hotel anymore. It’s takes long time for check in and check out. Room is ok, but no bath mat and hand towel, hair drier. After all, they are charging 500peso when check out, because there is some stain of coffee on the bed. I really don’t understand why they are charging such a stain, this is normal case happen. Very disappointed.
The hotel was about 30 minutes away by car from the airport even in the evening with a bit of traffic. The room was very neat, clean and comfortable. When I checked in, the hotel staff was very kind to arrange me the transportation to the airport from the hotel for the following morning, so I would not have difficulties early in the morning when checking out to catch my morning flight back to home. The only thing that could be improved would be the breakfast serving time. I was not able to take my breakfast which was included in the booking due to the start of serving of breakfast was 7 am and I had to leave earlier for my flight. They did offer me a take away breakfast if I was able to wait until 7:10, but unfortunately that was not my option. But the stay itself was nice enough.