フォー ポインツ バイ シェラトン カンクン セントロ (カンクン)

バルコニーもあり、部屋も広々としています。従業員の方も明るく親切です。 ダウンタウンから少し離れますが、ルームサービスやレストランがあるので助かりました。 毎日お水のペットボトルやコーヒーが補充されます。 バスタブはないですが、ちゃんと熱いシャワーが使えます。アメニティは無いと思った方が良いです。ATMがあるのでキャッシングが出来て助かりますが、外貨換金がホテルではできませんでした。 ハガキを出したかったのですが、ポスティングのサービスは無し。 ホテルＷIFIの環境はとても良いです。

There came the noise of steps of running treadmill in the gym located up on the third floor. Due to the gym is open 24 h, it was annoying. I stayed in the room No. 327.

My stay at the hotel was great. The hotel service and room was exceptional....just needed to know to leave one of the room cards in the slot by the door to make the lights work. I ate in the hotel restaurant the first night and the food was good and my waiter was exceptional, very attentive without being pushy. I had inadvertently forgot to add a tip on my bill and asked for him to run a separate charge which he was just going to pass on. I pushed him to get assistance and run a separate charge for the tip. I went down for lunch before I left and unfortunately didn't have the same exceptional service. Service was fine although the waiter ran my card with a higher tip than written on the bill....and did it intentionally. When I commented on it, he said nothing. I didn't have time to wait for him to get it corrected. Although it was a small amount, it's the principle of it.

No washcloths in room either day. Toilet was not flushed when we arrived, poop. Had to ask for regular coffee as decaf was left. One creamer for 2 days was insufficient. Desk personnel on arrival was great. Food and servers were great. Would not return unless updated.

Good for a quick overnight. Check in and check out were easy. Breakfast was substantial. Could improve by offering an airport shuttle.