The good:
1. The hotel and the room were clean. Our rooms were cleaned even though we didn't asked for the service to come.
2. Room service was great as they always pick up my calls and deliver what we wanted.
3. Breakfast was great as they provided both local and continental menus.
4. Receptionist and every staff at the hotel were all very friendly, they even gave us a gift upon checking out.
The bad:
1. I wish the hotel can provide more rooms with windows overlooking the fantastic Makassar view. My room just had 4 walls.
2. Some menu items in their menu list are non-existence, and I pretty much assume the food I ordered should be ubiquitous. This should be improved by the hotel.
3. The hotel does not have any attraction nearby. The closest attraction will need a proper transportation to get to.
4. The wifi at the lobby sucks! We had to enter our rooms to get our cells connected to wifi.