Los cuartos que ellos rentan no son los que ofrecen en las fotos de internet al llegar al hotel te quieren cobras extra cargos por cosas que deberían estar incluidas en la reservación
Jonathan
Jonathan、8 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年8月10日
victor m
victor m、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年7月3日
Julia
Julia、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年4月13日
Jesus
Jesus、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年4月6日
Su atenciones estuvieron maravillosos
Sergio
Sergio、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年1月3日
Friendly staff
This hotel had very nice friendly staff. The hotel is not as nice as the pictures a bit older but clean. The walk to the beach is from the public access about 10-15 minute walk.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2021年8月7日
Verifica antes de reservar.
Te llevas de 30 a 40 minutos (caminando) para poder ingresar a la playa, aunque este muy cerca, el paso entre hoteles no existe.
Los muebles de la habitación estaban un poco descuidados. Al llegar nos encontramos una cucaracha muerta en la cocineta.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年5月8日
Did chech in ,but did not stay after seeing room, I am trying to get my refund for 5 night stay, expedia customer service not helpful. Will dispute with credit card company. Horrible experiance😣😣😣😣
宿泊されたお客様
5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2021年2月17日
The owner of this hotel attempted to have me cancel my prepaid booking with Expedia and pay him directly at least twice as much as I had originally paid. Then he claimed my original booking was at a different hotel in a different town even though the address and phone on my Expedia confirmation matched his location.
He refused to allow me to check in. He intended to keep the nearly $800.00 that I had prepaid for a two week stay and also intended for me to drive at 11pm at night as a single female traveler to seek out this “other” hotel in a town that was at least 45 minutes away.
He was deceptive, dishonest, and drunk. After two and a half hours of forced negotiations, the staff honored the booking only after the owner must have passed out.
At the same time, rather then accommodate me at a different hotel, Expedia made me personally wait and fight to stay at a place that was inhospitable and literally under constant construction.
I endured scathing stares every time I had to see the owner for 2 weeks. I could not find another hotel at the same rate with a kitchen in the area. Additionally, I was not offered a refund so I felt forced to stay.
I only write this to inform travelers that this could happen again. I feel bad for the rest of the staff as they were kind. I would sincerely advise you to think twice before choosing this hotel. I believe the character of the owner is highly unlikely to change and I would hate for this to happen to anyone else.
宿泊されたお客様
15 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年2月3日
Good stay
Julia
Julia、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年12月11日
Adriana
Adriana、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年8月10日
Tuvimos problemas con la reservación y nos cambiaron dos veces de habitación. La atención de los trabajadores es buena y amable. Sin embargo no fue lo que esperabamos.
Cecilia
Cecilia、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2020年3月17日
Se ve mas bonito en fotos, es un hotel un poco descuidado,
Araceli
Araceli、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月22日
Building in need of repair, especially the bottom floor.
It took us a few days but settled right in, it was comfortable, don't have to grab a seat at the pool as there is plenty of room. Could use some better pans to cook in though. It was quite bright in our room, plenty of lights. Love the old style mexican building.
宿泊されたお客様
14 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年12月12日
Our experience there was, as always, very comfortable. All is very good for us. The people there are very nice and accommodating. It is very low key as we like it. Muy amable gente es la cosa mas importante. Otra vez gracias.
Arthur
Arthur、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年3月11日
The price, location and staff were excellent. The hotel could use a little TLC, so don't expect much. But for a week long surf trip it suited me perfectly.
Matt
Matt、6 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年12月22日
Pleasant stay
This hotel was perfect for our stay.. there was enough space for 6 of us. Not a luxury hotel, but served it's purpose. The pool needed some maintenance as the water was green in some places. We were greeted warmly and had no problems with our reservation. The Beach is within walking distance, but you have to go around the fancy hotels across the street. Overall, we were happy with our stay.
Ana
Ana、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年12月12日
Great Hotel
Everything about this hotel and its setting are very comfortable for the aware traveler in Mexico. The hotel owner and staff are very friendly, accommodating, and a pleasure to travel with. The rooms are very spacious and comfortable, the pool is very good and clean, the grounds are beautiful and attract birds, and the neighboring stores and restaurant are very convenient and good. The location is very pleasant and convenient to all the bays and beaches of Huatulco, and to Santa Cruz and La Crucecita. So this hotel is a real find for the traveler who does not want an all-inclusive resort.
Arthur
Arthur、7 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2018年5月25日
Son unos mentirosos
De lo peor!! Quiero que me regresen mi dinero. No me hospede en ese hotel, es el peor hotel que pueden ofrecer .He enviado correos y no he recibido respuesta!!!
mireya
mireya、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年2月12日
jesus
jesus、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年2月5日
I love is very quite nice people clean every thing
I love everything except that the rooms need a macroway and coffe maker is the only thing they nneed
Nice place to take vacation I love I was there for 9 days janury 22 to Feb 1 2018
Maritza
Maritza、9 泊旅行
CheapTickets を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年1月8日
Servicios del Hotel excelente
Excelente todos los servicios en cuanto a limpieza y todo fue excelente
carlos
carlos、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年12月27日
Buena hotel a precio accesible.
El personal es bastante agradable, fueron muy accesibles para la entrada al hotel, nos permitieron entrar mas temprano, el personal muy amable. Por el precio que pagamos es un hotel bastante bueno.
maribel
maribel、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017年11月17日
Todo bien
No esperaba que fuera así superó mis expectativas!
mariel
mariel、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2017年11月6日
I was told that Expedia did not send the notification of my arrival and my booking information. Not to happy with this situation.