Our booking was canceled and we were not notified in advance. We were 4 hours away from home, small town, middle of the night and no other hotels were available. I was up for 27 hours straight and had to drive back because nothing else was available. They said the hotel was overbooked and we should have been notified as they knew this days in advance. Very unhappy
Terri
Terri、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月17日
Didn't even stay
Sunshine
Sunshine、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月17日
The place was filthy, the area was messy and it was off the main road hard to see , plus my room was cancel and had to drive another hour away,
Karen
Karen、2 泊の恋人との旅行
Travelocity を利用した宿泊者限定の口コミ
2/10 (不満)
2022年10月16日
I got to the hotel to check in and was informed they were over booked and did not have a room available. I will be contacting Expedia for a refund.
Betsy
Betsy、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年9月19日
I went there but I didn't stay because it was too dirty. Then, I talked with the person at the front and he said he will give us our money back but now I contacted them for almost a month but the person at the front said you have to call in the morning to speak with the owner. I contacted them every day but the person didn't let me talk with the owner, and later he didn't answer my call. He picked up the phone and let me hold it for so long and then just cut my call. They didn't give the money back, super bad hotel and the staff.
Prin
Prin、14 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年9月18日
Nasty
Roach's in the room, cigarette burns all over the bed cover hairs all in the bathroom sink
Courtney
Courtney、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年9月15日
Spend the extra. This cheap room no bargain.
The front desk staff were friendly and helpful. EVERYTHING else was horrible. Room dirty, previous guests old food still in refrigerator, no breakfast elven though it was advertised. Parties around me all night. Bed lumpy with cigarette burns in the covers. Room stunk.
Bennett
Bennett、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年6月16日
Marel
Marel、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年6月14日
Alicia
Alicia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年6月8日
Karhon
Karhon、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年6月7日
Mercer
Mercer、8 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年6月6日
Broken toilet, roaches, and dirty walls and floors.
Ryan
Ryan、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年6月6日
AC has been broken and a room is very dirty and persons did not help anything.
Shunji
Shunji、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年6月6日
ryan
ryan、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年6月5日
Horrible condition
The front desk clerk was delightful. The room was as clean as it could have been. Otherwise the hotel is in miserable condition and is very seedy. It is as run down as you can get. I would recommend it to no one.
Sarah
Sarah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2022年6月2日
bugs in the room
lloyd
lloyd、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年5月2日
Actual Worst
Actual worst hotel I've ever stayed in. Dirty towels, live cockroaches, and cigarette burns on both comforters - in a non-smoking room. Shower dirty and clogged, everything was dirty. No phone in room.
Galen
Galen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年3月23日
This was the most disgusting hotel we have ever stayed at. There was mold on the walls water damage cigarette burns everywhere. The smell was disgusting. The tile floor was broken in the bathroom. The fridge was dirty. we didn't have any other options to find a different hotel at 11 at night 7 hours from home. I have since filed 2 complaints since we have been home. One for the room conditions and one because we were charged from you guys and then the hotel charged us 60. Both charges are posted on our account. When I called the hotel the guy at the desk yelled at me and told me he had nothing to do with what Expedia charged me and would not refund me for charging me after we already paid through Expedia. I have now spent hours on the phone and waiting a response on my complaints.
david
david、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022年3月1日
Don't let the pictures fool you.
The pictures looked great, I pulled into the parking lot and it did NOT look like the pictures. I did not feel stay staying there with my 4 yo son. I ended up going down the road to a different hotel. I had a friend that was in town as well for the same event and gave him the hotel room since it was non refundable. I had receipts from hotels.com and paypal showing that it was paid. They tried to make my friend pay for the room, after showing them the receipts, they said "maybe the payment will come through tonight" seemed a bit suspect.
My friend confirmed that I made the right decision by going somewhere else.
Margaret
Margaret、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2021年12月15日
Would not return.
Not up to your standard recommendations. Spoiled food in the microwave. The room smelled bad. AC unit foul and full of mold.
Deborah
Deborah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2021年10月28日
DO NOT EVEN LOOK AT THIS SIGHT!
It was very quite, which was great since I just had eye surgery that morning.
There was cigarette burns on the bedding and the roaches had a party at night. It was the worse experience I have ever had with Hotels.com. The photos where never taken at this sight.
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年10月26日
Mr. Velazquez
The whole place needs help, our room was bad, fund a roach, the carpeting was very run down and dirty. We did not stay at this motel. I ask for a refund and checked out.
Thomas
Thomas、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年10月19日
STAY AWAY!!
Worst experience in a hotel stay. Three reasons 1) first room, the toilet didn’t work! I had to turn on the valve behind the toilet & there was no chain from handle to plunger. 2) replacement room was smoking room & 3) someone with either dupe key or pass key attempted to enter room at 12:30am! I left immediately! Request total refund by hotel.com! Website should check out these places before putting them on your site!
Martin
Martin、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年10月11日
Diappointed
Booked a Non-smoking room, received a smoking room.
Two light bulbs were burned out over the sink.
Tub dripped water all night.