We arrived later than we expected, the restaurant and bar area was busy, but we were immediately recognised as new arrivals, with a smile and friendly welcome.
We were immediately shown our room and asked if we were happy with it and if we required anything else.
We were provided with information about breakfast and how to access the hotel after hours should we require it.
Our room (Wight) was the smallest (our choice) but it was warm, outstandingly clean, as was the en-suite and of a beautiful, contemporary and stylish design.
As expected, towels, hairdryer and fan were of an exceptional quality.
The bathroom was well stocked with full size, New Forest aromatherapy toiletries.
A lovely selection of teas, coffees and bottled spring water were provided in our room.
The included choice of breakfast was the best we’ve ever eaten (we opted for the full English).
Heather who attended to us on our first day was friendly and helpful, as were the bar staff (who loaned us a corkscrew) and the manager Jordon.
I was born and bred in this area, now living in Cornwall and was thrilled to receive such a high standard of hospitality.
