I requested a non-smoking room but the room I was shown was smoking room withought any notice.
When I entered room, the room smell smoke of tabaco. So I claimed to the front personel insisted it was non-smoking room, but she insisted our room was non-smoking room.
After some time, the personel applogisied us it was a smoking room in fact and assured they should change our room to non-smoking room next day.
It surelly changed in the next day. But the room was really smelled and bed and pillows were so smelled.
We felt bad impression about the communication with the personel.
I marked the room condtion bad because of I was invited to a smoking room even I requested a non-smoking room.
If you don't bother smoking room, the impressinon would change.
yasu
10/10
Best Location. Good Service
宿泊されたお客様
10/10
部屋が可愛いし、クローゼットは大きいし、プールはあるし、スリッパもネスカフェもついて、最高!
宿泊されたお客様
8/10
Sabrina
3 泊の家族旅行
10/10
Dominique
1 泊の家族旅行
10/10
Everything was great. Came for the El Classico. The hotel was in a great location where you can walk to or even get a taxi to the places we wanted to visit.
宿泊されたお客様
3 泊の家族旅行
10/10
The staff we interacted with were friendly and polite, making the experience even better. The location is close to the Plaça d'Espanya, which is accessible everywhere.
宿泊されたお客様
3 泊の家族旅行
4/10
J'etait dans une chzmbre avec une fenetre qui donne dans une court, dans la chzmbre une sensation de claustrophobie et toute la nuit une petite lumiere verte (?) Qui ilumine la chambre pas façon de l'etendre
Isabel
1 泊旅行
10/10
Maravilhosa
Alina
2 泊旅行
10/10
Posizione ottima, stanze dotati di ogni conforto con macchina del caffe , the, frigo bar, pulizie ottime giornaliera , personale gentilissimo e attento ad ogni esigenza.
sabrina nikolova
3 泊の家族旅行
10/10
Darleen
1 泊の家族旅行
10/10
Bra frukost, fint rum. Perfekt läge med nära till mycket