Traveled For Pride, I originally am from the south suburbs of Chicago but i now live in Ohio. When I arrived it was a woman who came from out of country having some credit card issues, that pushed everyone's check in wait time til 30 minutes plus, which was frustrating after i had already been awoke for 24 hours (work then traveled) but once i was checked in everything was good, i didnt care for the small platform under the bed and wish it was a tad bit higher off the ground. The had complimentary tea and coffee but i wish their was more sugar and cream. Also i wasn't aware of the $100 per night incident fee so that was harsh on the pockets a tad bit. The housekeepers did a wonderful job every time they cleaned! Made everything looked brand spanking new. Check out was smooth and quick
Tyreece
Tyreece、3 泊旅行
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6/10 (良い)
2025 年 6 月 30 日
Too expensive, place is dated and poorly staffed.
The hotel is in the midst of a remodel, the rooms are dated and the lobby is not complete. No hot water in the morning for a shower.
Spencer
Spencer、2 泊の出張
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8/10 (とても良い)
2025 年 6 月 23 日
Great room, everything else was decent.
The room was spectacular! The walls were very thin though - there was a wedding party at the hotel and I think guests from that were next door and yelling and screaming all night. Check in guy was not very friendly - only said maybe 3 words to us. The girl helping at check in was amazing though. The parking situation is AWFUL! The garage you have to park in is terrible. It’s also on St Clair street which is info they should put on their site so it’s easily accessible! Not a great view from our room, but this room was amazing. Bathtub and shower are on point!
Tracie
Tracie、1 泊旅行
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6/10 (良い)
2025 年 6 月 23 日
Unfinished
The hotel seemed unfinished. There was a bar but it was closed. Restaurant that was closed. Wasnt ready for primetime.
Charles
Charles、1 泊の家族旅行
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2/10 (不満)
2025 年 6 月 21 日
Devonte
Devonte、1 泊旅行
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4/10 (まあまあ)
2025 年 6 月 14 日
Did not look at all like the photographs shown when booking. Would never stay here again, the rooms are frustrating. The room I was promised looked nothing like I got. The televisions in the room, there was 2, didn’t even have the same channels as the other. This hotel is okay, but the rooms are totally different from what was promised.
Christopher
Christopher、3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 11 日
The suite was great. It was like a one bedroom apartment well designed.
Baris
Baris、1 泊旅行
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8/10 (とても良い)
2025 年 6 月 9 日
Very good hotel. Very limited on staffing. Bartenders checking in guests etc..
alsainto
alsainto、1 泊旅行
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8/10 (とても良い)
2025 年 6 月 6 日
Great location, great service, loved the room.
Jennifer
Jennifer、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 5 日
Chantel
Chantel、2 泊旅行
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8/10 (とても良い)
2025 年 6 月 5 日
We really enjoyed our stay, the suite we had was perfect for our family of 4 with the divided livingroom and bedroom areas. The rainfall shower was amazing and the bathtub was appreciated too. There was an inactived TV/screen in the bathroom mirror which we though was odd but we found out when we checked out that it cost to much for them to keep it so that it was permanently inactivated in all rooms. Unfortunately the fridge was quite loud which was noticable at night and despite the nice weather the rooftop was closed. Aside from those things however, we enjoyed our stay!
Annika
Annika、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 4 日
Lovely hotel, I would stay here every time if they had availability!
Dawn
Dawn、1 泊旅行
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6/10 (良い)
2025 年 6 月 3 日
The suite was clean and the deep soaking tub for 2 was a plus but there is no food service, bar and restaurant is closed down.
Donald
Donald、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 31 日
Nice clean comfortable
MICHAEL
MICHAEL、2 泊の出張
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10/10 (最高に素晴らしい)
2025 年 5 月 28 日
Our stay was above and beyond what I would have expected. My husband let them know it was our anniversary and they brought us wine and had rose petals and candles for us! It was so sweet. The hotel staff are incredibly helpful and so nice. The place was so clean! It's also right off of Magnificent Mile so it's a great spot to stay. I would definitely stay again.
Danika
Danika、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Anniversary trip
We had a great experience. The staff were very helpful. They held our bags until check in and again until our train came. They also gave us a late check out for a small fee. The place was very clean and very beautiful. The TVs were a little outdated but worked just fine. Overall we were very pleased with our stay.
Samantha
Samantha、3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 24 日
We had an amazong time and the staff is so friendly. 10/10 eill stay here on my next trip!!