Like sleeping in an ashtray. The room had clearly been smoked on and used by a smoker. I awoke with a sore throat each morning and could smell stale smoke constantly during my stay.
I was telephoned had told to check in at another premises. Not too far away however I had a heavy bag and had already travelled a few hours. The advert shows a large breakfast offering. Ignore it there is none at all. The saving grace was the staff booking in who were very courteous and the 24 hour helpline who recharged my room key.
Natalie
Natalie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年4月10日
Awful.
Awful.
Bed side lamps not working the from day one to five and the hotel only apologised and said they couldn’t do anything about it, so we had to use the main lights and keep getting up and walking to the otherwise of the room to switch on and off.
The shower blocked and over flooded the bathroom on the third night, and no help was available as reception closes at 5PM the middle of the night helpline suggested we pour hot water down it with a kettle... - to an already over flooded shower and sink hole.
We awaited a response from the hotel and didn’t receive anything until the day we checked out (we had to contact them) in which they offered a later check out time which we accorded but felt it wasn’t enough considering we were up until 3AM ensuring the flooded shower water didn’t enter the main room and then we locked ourselves out due to scavenging the hotel for towels or anything of use to dry with.
The compensation was awful and we haven’t received any at all, and we’re threatened to leave or risk losing our security deposit, because we felt a 3PM check out wasn’t enough - (we checked out at 1PM, 1 hour after the checkout time of 12PM). Awful experience and won’t be booking again.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年3月23日
The property was good! Clean and tidy overall. But it was a shame there no one at the reception for little enquiries. Plus no way to heat up your food!
宿泊されたお客様
7 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年3月22日
Great stay
We loved the area, and the commodities inside the hotel room. Mini fridge abs microwave meant being able to purchase food to use instead of buying out. The room was spacious, clean abs couple friendly.
Cons: skirting boards were all broken and unstuck from the wall which adds worry considering a deposit is required in case of damages (what if they think I did it) kind of worry; a light bulb was also damaged on one side of the bed (personal lamp), room cleaning service was also not fixed, as it was anyway we’re between 12PM and 2PM.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年12月14日
Samer
Samer、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年9月4日
Terry
Terry、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年4月12日
宿泊されたお客様
4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2020年3月31日
宿泊されたお客様
1 泊旅行
Ebookers を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年3月13日
Rolige omgivelser
Gode og rolige omgivelser. Superfint værelse og dejlig engelsk morgenmad.
Niels
Niels、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年3月12日
Nice and close to the fair
Pedro
Pedro、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年3月11日
Don’t expect good service
The place was okay, However the staff were not polite or friendly.
Hari
Hari、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年3月7日
Propriété , confort literie, calme ,prises usb,breakfast, accessoires dans la chambre et linge
Un bémol pour trouver l'hôtel quand on sort du metro