Great people, great location, great accommodations
Had a good stay at Aloft. Great people at the front desk. We were use to a little better ac. Very close to the trains for easy access around London.
John
John、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 20 日
Disappointed
Chose to stay here again this year after a stay last Summer. Was disappointed this time round. On check in (at 5pm) we were told our room was not ready and we're allocated another. We arrived in the room and it had not been set up for us, the floor was also sticky, not impressed. Reported this to reception who sent someone to clean the room and set up the sofa bed. Then to our surprise the person from reception arrived and said we had been allocated another room. We went to that room and it had not been set up either!! They set it up again, but we discovered the partition door would not shut!! Cue another trip reception! This too was fixed, the door had come of it's hanging runner. The next morning we discovered the air con was not working properly, the room was at 25c. Another call to reception! The saga was not over as a couple of days later we had to get the air con fixed again!!! The hotel did offer us compensation, but it is a real shame that such a nice hotel has been let slide so much in the space of a year. Also we ate at the restaurant, food was OK, but we had to wait over an hour for it!!. Don't think we will ever return here to stay again.
Colin
Colin、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 20 日
Yun ju
Yun ju、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 19 日
Lee
Lee、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 17 日
Tanya
Tanya、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 16 日
Kurt
Kurt、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 10 日
London 4 dagen met auto.
Goede ligging, direct aan DLR station, met een overstap naar metro ben je in 30 min in het centrum. Uitstekend ontbijt en heel vriendelijk personeel die helpt waar nodig is met een brede glimlach!
Parking direct aan hotel met camera bewaking. Airco zal kunnen beter werken.
Sylwester
Sylwester、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 10 日
Osiris
Osiris、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 7 月 2 日
Des
Des、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 1 日
Anurag
Anurag、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 1 日
Vu
Vu、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 25 日
Mouse
There was a mouse in the dining room. Dealt with quickly..although did manage to escape.
But after that was not keen to have any breakfast or meals there
FARAH
FARAH、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 25 日
mark
mark、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
Fantastic stay
The staff were very nice ..i mentioned it was my son birthday and they arranged a sweet treat for him.he was so happy..lovely hotel overall..would definitely return
ROSHNI
ROSHNI、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 20 日
great place
great place to stay
Phil
Phil、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 17 日
It was a really nice hotel and experience. Bed was uber comfortable, noise level low. The corridor did have a slight carpet smell. Would advice that maybe something be done about it but inside the room and else where was great. Restaurant was really good and breakfast was excellent, would not mind if they were syrup options at the coffee machine for some extra variety and touch.
Enjoyed my stay and would definitely return.
Yanmike
Yanmike、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 15 日
I honestly loved this hotel 11/10 so aesthetic the pool was the right temperature everything was good to be honest 110% definitely coming back
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 14 日
Very impressed with Aloft really excellent staff in every department. Breakfast was really good with lots of extras and felt really looked after. Room an impressive size and full of everything we needed. Would stay again
Jane
Jane、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 12 日
Checked in and was told the bar and restaurant were closed for private function, if knew in advance would have booked elsewhere but not communication recieve.
Gerard
Gerard、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 9 日
Simon
Simon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 9 日
The hotel team are brilliant - super friendly and helpful. The hotel is brand new so everything is in great condition. The pool and gym are great - with a better than expected steam. The rooms work really well for their size and comfy beds. The snack bar is useful and teh on site parking is great, The location is perfect for any events in Excel or if you want to head over to the cable cars or access the DLR. The area is still being developed, so it's only going to get better - great stay. Thank you
Ian
Ian、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 7 日
Sam
Sam、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 4 日
Lovely hotel
This hotel is always spotless and smells really good. The location is great for the Excel centre. I’d like to see a few more healthy options on the dinner menu. The staff are always very welcoming.