ホテル ハシエンダ デ カスティリャ (カンクン)

Lovely place. Extremely helpful and friendly staff, very clean, nice location, 24 h security and gated parking lot. Patio restaurant with good food.

Location is near downtown it is not good if you want to go and see typical tourist places in Cancun. We did not feel very safe walking around the hotel. It seems like a sketchy area and there are many other places where you could Live that are much better.

I stay here often whenever I need to overnight in Cancun. It’s a very comfortable, safe, convenience, easy-going hotel for a very reasonable price. I’ll be back soon!

Wrong discription! The hotel does not has airport shuttle. And taxi fare they offer is higher than what u can get.

Nice, clean Mexican hotel where locals stay. Both times I've stayed, I'm the only American. Well equipped comfortable rooms, good Air Conditioning, nice pool, pleasant restaurant on premisis, and secure parking with 24-hour guard on site. It's my go-to hotel for any trips I make to Cancun, or when I need to overnight in town before leaving on an early flight. As a single woman, I feel very comfortable staying here, and you can too.

Uno de los chicos de recepción, creo que su nombre era Ismael muy desagradable todo el tiempo con tonos de voz inadecuados nada amable ni cordial, el clima de la habiatacion nunca funcionó el control y fue muy incomodo dormir así. Fuera de eso los otros chicos de recepción y limpieza muy amables siempre.

Lovely very Mexican hotel in a local non -touristy Mexican neighborhood. Not on the tourist agenda. Ni beach but nice pool. Excellent service very warm and friendly people. I was the only non-Mexican there. It’s great value for a modest price. I will definitely stay here again If coming to Cancun for business.

Great value. Clean room, nice staff. Would stay again.

Nice place

Nice big rooms with good amenities including tv and AC. The only bad thing is the WiFi which has a terrible service around the rooms.