Excellent stay and helpful staff. Gracious of them to allow a late check out due to late night working.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 18 日
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 14 日
Great place
Lovely hotel in a lovely location but I found the bed too hard. Room was fab but I couldn’t sleep.
Alex
Alex、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 6 日
Would stay again
Really nice hotel, peaceful & quiet, easy transport links to Kew & central London. Bit disappointed at all the extra charges on arrival, e.g. £25 to use the pool, £7 service charge in the bar. Room was very comfortable though, & we would stay again.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 30 日
Mona
Mona、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 26 日
garth
garth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 16 日
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 16 日
Adelaide
Adelaide、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 14 日
Very Disappointed, Being a regular Hilton member i felt really let down. Room was booked for 2 Adults and A child, i had called the hotel to confirm my booking as i would be arriving late & just wanted a swift check in with no delays. Once checked in, i seen that my room had only 1 king bed. I had gone to reception to report this and i was told i would have an extra bed in the room within 15 mins. It was around 11.55 pm at the time and my child was fast asleep in the car. I left him in the car as i didnt want to constantly disturb his sleep. 45 mins had got by & i had gone back to the reception about 3 times to ask where my bed was but the night manager Amanda had told me she was on her own and her colleague was on her way to me. 15 mins later around 12.50 the bed arrives to my room with just a mattress protector on. 5 mins later i got given a sheet duvet cover pillow case pillow and duvet. I then get a call on the phone in room at 2.20 AM whilst my mrs & son who has Autism are fast asleep asking to move my car from a place that other people had parked. I am highly disappointed and put of staying with Hilton again. Im not only a national customer but international and always had stuck with staying with hilton. All these issue above are all within the hotel.
Mohammed
Mohammed、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 11 日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 8 日
Christian
Christian、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 1 日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 29 日
If you are think about staying at this Hilton hotel. Please do yourself a favour and DONT! Part of the hotel is now a nightclub. I stayed Friday and Saturday night. The noise was so loud that my room was even feeling the vibrations. This, I am told by the management happens 7 days a week. Midnight, Monday to Thursday. 2am Fridays and 3am Saturdays. I have never known anything like it. Even the receptionist, when I called down at 02:30 on Sunday morning, said it was disgusting. I was promised a 100% refund for my two night stay there but as yet have not received it. It’s such a shame that the hotel staff that were wonderful are being let down by such a badly managed hotel.
Andrew
Andrew、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 26 日
Morten
Morten、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Excellent choice
As a person with a disability it was really nice to know that I and my husband could take a short getaway to relax and enjoy the spa facilities. Also excellent settings