It turns out this hotel was under construction during our stay. This was a huge disappointment. Within minutes my husband was notified that the pool would be closed for the next 3 days for painting. We have young children; that is one of the things they look forward to at a hotel is the pool. We were able to swim the first day, but the pool water was disgusting. The water was green with a film on top. It looked like a pond. The lobby was half covered by a tarp hanging from the ceiling the entire time. The floors were always covered in dirt and debris.
Sarah
4 泊旅行
2/10
kayla
3 泊旅行
6/10
This hotel was under construction during our stay. We did not have the option of a hot breakfast, just grab ‘n go style. The room itself was clean. It just seemed older in a lot of ways.
Amy
1 泊の家族旅行
6/10
I’ve stayed at worse, but this was not the best.
Brandi
2 泊の家族旅行
8/10
I wish I had known they were in the middle of remodeling; however, the staff was quite kind and helpful. They were extremely accommodating with everything going on. The remodeling mostly affected breakfast. All the items were of the grab, heat, and go instead of their usual. Like I said though, the staff was very kind.
Robin
3 泊の家族旅行
8/10
Great location, friendly and accommodating staff but the hotel was under a massive renovation and we felt like it should have been communicated better but none the less once completed we would be fine staying here again
Jade
1 泊の家族旅行
8/10
Debbie
1 泊の家族旅行
10/10
Great price and very clean. Good / friendly service as well. We were very happy with the hotel. We inspect every bed when we check in at a hotel, and this was by far the cleanest hotel that we have ever stayed at.
Andrew
2 泊の家族旅行
10/10
Enjoyed my stay here. Check in was extremely easy. The breakfast was hot fresh and plentiful being that I was with an extremely large group. Even with construction going on the stay was pleasant. Will definitely stay again. The staff was pleasant and always visible to handle any issues or concerns (which only one issue the television happened but they handled it as soon as it was reported.) Thank you SpringHill for making my yearly winter experience a great one.
Glenda
1 泊旅行
10/10
Andrew
1 泊旅行
10/10
Cynthia
2 泊旅行
6/10
Our room was nice, the tv placement was strange and not very functional… breakfast was chaotic and not exceptionally clean
Olivia
1 泊旅行
10/10
My wife and myself stayed here with our 3 kids. The room was plenty large enough for us all. Beds were clean and comfortable, pool was kinda small so it did get packed but my kids had a ton of fun swimming every night.
Jared
3 泊の家族旅行
10/10
Amanda
2 泊の出張
8/10
Friendly staff
Sussette
4 泊の家族旅行
10/10
Zeily
1 泊旅行
8/10
Troy
4 泊旅行
2/10
This was the worst stay ever, the hotel front desk, worker gave out room keys to anybody who came up and asked for my last name and room number, We were with a football team and this happened to multiple peoples room very unsafe!!!
Katy
1 泊の友人との旅行
8/10
Our room was clean, and everything in good condition. We had a small problem with housekeeping failing to replace used towels, however this was quickly rectified by staff. Overall, we had a good stay.
Clair
2 泊旅行
10/10
Crystal
1 泊旅行
10/10
Very good
al
1 泊旅行
10/10
Exceptional cleanliness. Ok😁
Christopher
1 泊旅行
10/10
Nice little trip to pigeon forge for jeep invasion
Angel
1 泊の家族旅行
10/10
Process was simple, staff was helpful, breakfast was good, bed was comfortable! Beautiful property.