Staff were incredible and managed to let us check in early which was really helpful given the circumstances. Friendly and approachable. Service with a smile
Sarah
1 泊旅行
10/10
P
1 泊旅行
10/10
宿泊されたお客様
1 泊旅行
10/10
Booked as an overnight stop on part of a long journey, was amazed by the quality of the hotel and the staff
william
1 泊旅行
6/10
The good points:
*Very friendly and helpful staff.
*Nicely furnished
*Clean
*Good beer
Not so good points:
*when we booked we assumed breakfast was included - £125 in a *** hotel, you would expect breakfast. It wasn't made particularly clear on the booking, we certainly didn't see it anyway.
*Quite a loud party was going on in the function room and spilt out into the outside via, I assume, a side door where it sound like there was some kind of altercation going on... shouting and inappropriate language at least. This was going on right outside our window.
* We both fancied hot chocolate before going to bed but there was only one. I did go into the reception and loitered around for a bit to see if I could spot anybody but was unsuccessful.
Harvey
1 泊旅行
8/10
The staff were helpful at check-in. I had a double room. The bed was comfortable. Each guest got a biscuit and square of chocolate. There was a selection of teas, coffee bags and hot chocolate. There was an iron and ironing board in the wardrobe. The room was very warm. There was an issue with the cleaning. There was hair in the bath and the wall mirror in the bedroom was dirty. The curtains were dirty. I used the pedal bin in the bathroom and the lid fell off missing my foot. The pedal bin lid was broken. The white towels were thick and clean, but one of my towels was torn. There was ample parking. The room was very quiet. There was a little noise with returning guests but no external traffic noise.
Deborah
1 泊旅行
10/10
Really friendly clean hotel . Very nice rooms enjoyed stay
Gary
1 泊旅行
10/10
Friendly, helpful check in staff. Quit, clean room. Good dinner and breakfast. Great price and a great stay.
Stephen
1 泊旅行
10/10
Very pleasant and accomodating. Even rang as was to be a late arrival to see if i wanted a table booking for an evening. A lovely touch
FRANK
1 泊の友人との旅行
10/10
Room and bathroom isvery nice, as is the pub, it also has a decent menu. The bed was quite hard, but then many hotel beds do tend to be on the harder side.
Complementary biscuits, chocolate and drinks were a nice added touch.
Customer service was okay but could have been a bit more friendly. We took our dinner back to the room, t would have been nice if it could have bleed delivered though. Overall a nice stay
Stacey
1 泊旅行
10/10
Chris
1 泊旅行
10/10
Comfortable rooms, friendly staff, good food, plenty of parking.
Stephen
1 泊の友人との旅行
10/10
damien
1 泊旅行
10/10
Richard
1 泊の出張
10/10
Very friendly and lovely room
Sharon
1 泊の恋人との旅行
10/10
Great stay, good food, good beer!
Keith
4 泊旅行
10/10
Alistair
4 泊の出張
10/10
A
1 泊の出張
8/10
Keyvan
2 泊の出張
10/10
Caroline
1 泊旅行
10/10
Linda
2 泊旅行
10/10
This hotel is a real gem, the quality is top notch as are the staff and restaurant. Would absolutely recommend it.
Wesley
1 泊旅行
10/10
The staff was amazing! The restaurant has a nice rounded menu and all the dishes i tried were excellent! Easy to acess the property itself and close to the motorways