We were sent to 3 different rooms. The first one the key card didn't work. The second one was freezong and the thermostat didn't work and it had a toolet leak. The third one wasn't clean and had a bug in the bed and then a roach in the bathroom.
Sheree
Sheree、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Madonna
Madonna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月16日
We had a terrible experience. The reviews were ranked too high than what it actually is.
Yolanda
Yolanda、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月16日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月15日
Roach Approach
I became aware of the hotel’s renovations (under construction) upon arrival which was fine because our room looked great until….I put my bags down and spotted a roach. I killed it and took a time stamp picture (see attachment 1).
I did alert the front desk and she offered us another room. I told her that I had only spotted one and that we would disregard…..until night 2 when coming back from a baby shower. We opened the hotel room and a roach was crawling up from the inside our door. 2 nights of being greeted by yet another roach is just unacceptable.
I was now on edge making sure that our luggage was not on the floor and that the trash bins were closed up. This made for a not so great stay experience. My daughter was also not able to swim in the indoor pool because the water was unbearably cold; one of the main reasons I selected the hotel because it had an indoor pool which should be kept heated.
I need some sort of compensation for the inconvenience; I will even settle for a refunded one night stay.
Kgomotso
Kgomotso、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
carlos
carlos、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月11日
One night stop.
Was stay on my way home from Thanksgiving trip. I love that the hotel is very pet friendly. I have stayed there before and I really like the upgrading they are doing. Will stay there again
david
david、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Lisa
Lisa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月6日
Property Construction
Property under construction so added dust and noise.
Chester
Chester、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Paul
Paul、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月1日
Property is under remodel at this time, still nice. Rooms clean service good
Melinda
Melinda、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月1日
Poorly advertised
The establishment was under remodeling. No notice was given at all. Construction material was in plain view inside & out. The breakfast wasn't pleasing. Not much to choose from. My 4 nights wasn't pleasing at all.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月29日
Nice stay. Great for us and our puppy
Erin
Erin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月29日
Great Hotel! Will come back
Check in with Rachel was a breeze and she was super nice and helpful. The hotel was being remodeled but all accessible areas were neat and tidy. Our room was clean and the beds were super comfy. I was surprised with the huge big screen TV in the room. Breakfast was good. We stayed 3 nights. This was our second stay here and we will stay again.
Fany
Fany、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
Jane
Jane、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
Black mold
Cathy
Cathy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月4日
Black mold in bathroom
Friendly front desk. I did inform her at checkout that 2 of the rooms in my booking ( 106,112) had shower enclosure wall with significant black mold. The carpet adjacent to shower was saturated with water s d I had to go to bed with wet feet since the carpet area was adjacent to bed. Breakfast was kinda pitiful
Cathy
Cathy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月3日
Ole
Ole、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月31日
Will book again
The room was very clean, had a great nights sleep very comfortable bed will stay again
Larry
Larry、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月30日
Very dated and worn. Under reconstruction. Room small for 2 queens but adequate.