Overall, very nice and cozy hotel. Staffs are friendly, the room is clean and the quality & variety at breakfast are excellent.
One concern is the "mountain view" room doesn't mean you can see Eiger fom your room. If you really want to enjoy Eiger from your room, you need to make sure your room is "Eiger view".
Reception staffs always try to take care customers. We felt high hospitality. Room was some rights didn’t work and a window also didn’t work well... But, location and reception hospitality covered these.