J’ai appelé pour annuler pendant une semaine sans réussir à parler avec quelqu’un
Comment me faire rembourser?
Abas
2 泊旅行
8/10
宿泊されたお客様
1 泊旅行
8/10
It was OK. The front office staff, who checked us in when we arrived was very nice person
Luong
2 泊の家族旅行
10/10
Holly
9 泊の出張
10/10
宿泊されたお客様
1 泊旅行
10/10
Friendly and helpful staff. Clean, comfortable rooms. Nice pool.
Michele
2 泊の家族旅行
10/10
宿泊されたお客様
1 泊旅行
8/10
I was at this hotel for the pool. I was traveling with my son (age 8 and nephew age 9). It was a one day vacation. The staff were amazing. The gentlemen that checked us in was friendly and was joking with the boys. Later in the day the boys were swimming and needed a towel and the lady at the frint desk was quick to get them. Later in the night we need once again to call the front desk as my son felt sick. Thw gentlemen at the front desk found him a basket for the just on case in the night. Overall we had a great experience and time at this hotel. Thank you.
Candace
1 泊の家族旅行
8/10
The nice Pool was too dirty to use. This was the second visit in a row this happened to me and i know last time was due to them renting the pool to a local birthday party. The water was so murky you could not see the bottom. Also soda machine was empty and a paper cup in my room was dirty with coffee grounds.
宿泊されたお客様
1 泊の友人との旅行
8/10
宿泊されたお客様
1 泊旅行
8/10
Carolyne
1 泊の家族旅行
8/10
宿泊されたお客様
2 泊旅行
8/10
Great hotel, surprisingly spacious rooms. We had a one bedroom 2 bathrooms suite with 2 queens and a king. Plenty of space for a family of 6. Rooms were clean and modern, fully equipped kitchen. Kids enjoyed the pool and a slide. Breakfast very basic though. Overall we were happy with our stay, would recommend.
Olya
2 泊の家族旅行
10/10
Dominique
1 泊の家族旅行
4/10
I was very disappointed in so many ways when pulled back covers you could see someone slept in it already there where dirty dishes in the dishwasher. If there was somewhere else we could of went that night we would have. I think we should of got our money back. When I asked for an extra pillow was told no. And Extra blankets. I would like my money back but the manager was not there to find there was always no one at the desk. Must of been doing something else I have no clue but we weren’t going to wait when we where checking out . So we left without getting our money back so please send us our money back. My number is +18026835173 we where in 316
宿泊されたお客様
1 泊の家族旅行
8/10
宿泊されたお客様
1 泊の家族旅行
10/10
Location was great for downtown burlington and skiing.
Dave
1 泊の家族旅行
8/10
宿泊されたお客様
1 泊旅行
10/10
Rick
2 泊の出張
10/10
Hotel staff are very accommodating and nice!! The rooms are clean.
RDM
1 泊の恋人との旅行
8/10
Everything was pretty good. My only complaint is that the pillows were awful.
宿泊されたお客様
2 泊の友人との旅行
10/10
Nice suite space with balcony. Clean finishes and furniture.
Pillows are small, like decorative throw pillow. Would like a normal sized pillow.
宿泊されたお客様
1 泊の家族旅行
8/10
宿泊されたお客様
2 泊旅行
8/10
The room was clean and comfortable. A little bit noisy, but not excessively so. Very good price.
Charlene
2 泊の出張
10/10
Everyone was friendly and helpful. It is a well-managed property.