The hotel room was very clean and so were the linens. The bed pillows were TERRIBLE!
Hard as rocks. One of the elevators was out of service so checking out or going downstairs took a long time.
Gail
3 泊旅行
10/10
Stayed for one night but now wished it was longer! V nice and clean! Breakfast was delicious! Will stay in the future!
judith
1 泊の友人との旅行
2/10
When we arrived we were told the elevator was out due to the storm. They waived the $20 parking fee for the inconvenience. We lugged our stuff up stairs for 2 days. Only 1 elevator was back in use as of some time last night and the staff took up all the room in those this morning.
The drain in the tub was stuck closed so we had to rig it to stay open. There was no exhaust fan in the bathroom, it got very stuffy in there. The shade didnt work for the window. Also the people who were directly above me sounded as if a herd of elephants were bouncing balls all night/day long.
I was asked how the trip was twice.Nobody reached out. Its nonrefundable for a reason. This is a poor excuse for a Hilton hotel!
Mary Jeannette
2 泊の家族旅行
6/10
The hotel was overcrowded, and their elevator wasn’t working, so I had to carry three suitcases over 50 pounds each using the escalators. To make things worse, the front desk mocked me and showed no respect at all. On top of that, I spent the entire night without air conditioning or lights in the room due to ongoing electrical issues, according to the staff.
I’m very disappointed — especially considering this is a hotel from the Hilton chain. You can probably find much better places on the island for the same price or even less. I definitely do not recommend this hotel.
Thiago
2 泊旅行
8/10
Home 2 suites never disappoints.
Jonathan
1 泊の家族旅行
10/10
Steve
2 泊旅行
10/10
It was amazing as always! The rooms were very comfortable, the breakfast was top-notch, and the whole grounds were clean! We will definitely be back in the future!
Tiffany
3 泊の家族旅行
6/10
It was ok. Big enough for what we needed. Not upscale. Good location. Did have some ants in kitchen area. Buffet was ok. Wiah thwy has more options for. Non pork eaters. Overall it was ok
jennifer
1 泊の家族旅行
10/10
Melissia
1 泊旅行
10/10
Melinda
1 泊の家族旅行
10/10
Richard
1 泊旅行
10/10
Never a disappointment when we stay there
Marco
2 泊旅行
2/10
i didn’t like the bed at all it was dirty and itchy
Miranda
1 泊の家族旅行
10/10
Wilford
3 泊旅行
10/10
Ben
1 泊旅行
10/10
Esmeralda
1 泊の友人との旅行
10/10
great stay alot of things within walking distance
sonja
1 泊の家族旅行
8/10
Gerald
2 泊旅行
10/10
Patricia
1 泊旅行
10/10
flor
2 泊旅行
4/10
Told me room would be ready early but it wasn’t .. tried to check in at 4 pm room still not ready .. but watched agent check person behind me in .. whatever. Finally room ready about 445 .. girls at desk kind of clueless .. coffee was ugh sludgie and not hot at all ick .. and no hot tea water at all .. had to leave early 430 am agent was asleep in chair with blanket haha .. oh well better stick with holiday inn.
michael
1 泊の家族旅行
10/10
Sandra
3 泊旅行
8/10
Es un muy buen hotel en precio y calidad para estar a las orilla del mar
La habitación amplia y tiene sofá cama, ideal para 6 personas, con una pequeña cocineta
Volvería a hospedarme aquí