A hotel that prioritizes profits over guest satisf
I do not recommend this accommodation to travelers.
While I understand the cancellation policy, I was unable to go to the hotel on the day of check-in due to a family emergency. When I requested a cancellation, I was told that no refund would be provided, and they refused to assist me.
Many hotels in Kyoto are more accommodating and understanding, but this hotel does not consider the guest's circumstances at all.
I recommend travelers choose other nearby hotels that can offer more flexibility.