We stay in the late October and beginning of November.
Firstly I have to say that staff was amazing. Helpful and always professional. Promptly responded to our request and there was never a problem with even the smallest things.
There are lots of facilities for children and really nice swimming pools complex. Hotel is surrounded by beautiful views.
Reception area was nice and the hotel part as well. Not sure about the hotels rooms because we stayed in the apartments.
Negative part was that the whole complex looked a bit worn down. I would be ok if that was a campsite but not “resort”. Little bit of redecoration is probably overdue
Adam
Adam、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
Beautiful, friendly resort - quiet and relaxing
Staff was amazing! We arrived late on the train, in the rain and after dark. They sent their shuttle to pick us up, even though we got off at the wrong stop. They greeted us with umbrellas at the shuttle. Super friendly, knowledgeable, and helpful. The weather wasn't great, so the beach area was closed, but that is not their fault. There wasn't much to do within walking distance but their free shuttle is great because you can go to town or to the train station to get to lots of other places. Their breakfast was amazing!!
Tabitha
Tabitha、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月17日
Anna Rocks!!
Up til this trip, Hotels.com had tried to help us move the dates for our stayover. They failed big time. So when we arrived to the hotel, our reservationes was wrong. Not the best start for our vacation.
Then Anna stept in!! The Superwoman in the reception fixed what Hotels.com could not. We are so thankfull!! Anna rocks!!
The hotel was very nice, with nice beds, nice foods, nice spa-area and very nice personel.
Palle
Palle、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月11日
A quiet Resort
Spend one week on this location honeymoon anniversary 24 years, could not ask for a better place they treat you like a family Valentina front desk a perfect host Mattel in the wellness Department could not ask for more great service
Salvatore the food service could not ask for more a great service. Highly recommend for a quiet stay
Wilson
Wilson、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月7日
Rawabi
Rawabi、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
Excellent service et endroit.
Kaies
Kaies、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月26日
Staff would constantly agree to do something but rarely follow thru. Our a/c in one room was broken upon arrival and we complained 5 separate times, each time they would send someone, and yet never fix it. We stayed 4 days and the a/c was still broken at the end. The staff failed to give us towels till we asked 3 times, oven didn't work, the bathroom showers we're not clean, full mold and remove the prior guest used bar soap. Also, lots of mosquitoes and the staff would constantly leave the door open when working on the a/c. Many other guests also complained when we talked with them
heidi
heidi、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
The staff at the reception really went above and beyond to make sure their guests enjoyed their stay. They answered any inquiries quickly and were always available. The staff at all the different facilities at the resort were friendly and kind. I would stay here again.
Daniel Adolfo
Daniel Adolfo、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月25日
We booked an apartment to have two bedrooms. The moment we arrived I saw ants in the washroom. I was told we are in nature and this is normal. They sent someone to clean the washroom. Still there were ants in the kitchen on our night stands. Again we were told this is normal because we're surrounded by gardens. By day three our luggage’s it was completely infested. They finally agreed to change our room, but gave us a room that sleeps three, we are a family of 4. I spent most of my evening transferring all our belongings then half the night shaking out all the ants and wiping down our luggage’s and belongings with vinegar. At checkout I was simply told these things happen with ZERO compensation for the terrible experience. In total I spent 1.5 days cleaning out our things and doing laundry (no dryers) of our two week vacation. Having to pay full price for that experience was a slap in the face. Would never go back or recommend.
Resort itself is beautiful, right by the water with a large pool.
Christina
Christina、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月10日
Nice beach with few flows
In general, it was a pleasant stay. Few good restaurants in the neighborhood. Possibility to take a boat tour from there. 20-30 minutes away from Sorrento.
Apartment requires a slight renovation. The room cleaning and towel change is extra. Beach towel rent is 5 euros per use or you can keep it without changing it.
Rashad
Rashad、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月7日
Very friendly staff and wonderful views. Did exactly everything we needed for our volcano and Pompeii tour.
Alexander
Alexander、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月24日
Stunning location, very relaxed.
Peter
Peter、10 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月23日
This resort is one of it's kind. It was beautiful and had something to offer to all ages and likes. If we're ever back in the area we'll stay there again.
Water shoes is a must though, if you want to use the beach.
Allan
Allan、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月18日
I would recommend this place for seeing the whole almalfi coast. The front desk was very accomadating with booking anything from taxis to tattoo appointments. Plus the free shuttle to vico equense is very convenient as it takes u to Center of vico equense at the trainstation which u are able to do anything u want from there as well. Vico is a nice town and lots of good places to eat (Tito’s) was our favourite
Kohl Robert
Kohl Robert、10 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月15日
Kathleen
Kathleen、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月14日
Very fake property the pictures on website are totally different from the rooms they allot . It felt like we were put up in the most dingiest family room .
Chandrika
Chandrika、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月14日
Rafi
Rafi、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月13日
Not a 4 star hotel at all!
The room was not clean at all. Hair all over the floor and just after checked in I asked for cleaning but it was the same when we got back to the room. Absolutely, it is not a 4 star hotel. The only benefit is the access to the beach but be aware that if you are lucky you get sunbeds in the 3rd or 4th row as they say the other reserved for the locals. Additionally, their taxi prices are way higher than the usual price. So I recommend you book taxi yourself. We paid 35 € when they booked taxi for us and the night after we paid 20 for the same trip from Vico to the hotel. Last but not least, the staff are not professional and really do not know how to talk politely with a guest.
Kamran
Kamran、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月9日
yiming
yiming、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月8日
Struttura ben tenuta, dotata di tutti i comfort e in una zona molto carina.
Personale davvero gentile.
Unica pecca è la doccia, un po’ piccolina.
Lucia
Lucia、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月7日
Nancy
Nancy、4 泊旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月5日
A quiet (even in july) self contained resort with private beach and all facilities you might need. Staff are incredibly friendly and helpful. You can get a boat cruise from the harbour to Positano/Seiano or Capri. There are one or two local restaurants and several restaurants in Vico Equense to which there is an hourly shuttle (until 10pm and not running 1130-4). One amazing place is called Zerillo, located right in the centre of town and Michelin quality but normal prices. Also recommended is Gabriele for gelato.
Taxis to/from hotel are 20 euro outside these hours. Sorrento is accessible by a 15 min train ride. If you want it lively at night time, le axidie is not for you. We paid 160 euro from napoli airport for 4 persons, 170 on way back.
Peter
Peter、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月4日
blu
blu、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月30日
No daily room cleaning service. Heck of small bathroom. Shuttle service to train station is limited. Staff was very friendly. Safe in the room did not work. Had to request iron every day.