The ice machine in the room didn’t work and they had no ice machine stations on the floors.
We had a fire alarm in the middle of the night so we all had to stand outside for an hour and there was nothing wrong.
And upon check out I was charged hundreds of extra dollars for no reason since I had paid the full price on this platform.
Also, the towel rack in the bathroom just came off the wall. The drywall just gave way and let it fall.
glen
glen、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 7 月 9 日
Unfortunate
Hotels.com description of the hotel rooms are listed inaccurately on the website, first. The hotel allowed me to move into a room on day 3 of my stay, one that matched the correct website description. The hotel is having issues with condensation in the ductwork which has created mold or the smell all throughout. The room gave me a horrible headache daily and my animals are not feeling well as a result of the smell. I moved hotels. The fire alarm continuously goes off due to the condensation affecting the wiring. It’s alarming to deal with the loud noise early in the morning with 2 frantic pets and guests. The hotel is understaffed and needs new management to help create a safe and overall healthy environment that doesn’t violate OSHA regulations. Being in the service industry for years, you create expectations and standards of care and hospitality. This hotel is lacking and it’s unfortunate!
Alison
Alison、11 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 30 日
Marc
Marc、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 29 日
Cathleen
Cathleen、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 28 日
Emily
Emily、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
Brosha
Brosha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 9 日
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 30 日
Michael
Michael、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 29 日
The staff is very nice and welcoming
Jeffery
Jeffery、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 27 日
Relaxing
Everything was fine and shopping centers annd food close by.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 27 日
Bria
Bria、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 26 日
Plenty of parking and convenient
Angela
Angela、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 24 日
Shelia
Shelia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 22 日
We had a great experience however, the carpet needs updating or cleaning and some walls in our room had areas that need painting. The staff were very helpful
Claire
Claire、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 21 日
Jaslyn
Jaslyn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 19 日
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 7 日
After a long day of travel we arrived at the hotel late where there was a very noisy party in the parking lot. Called to the front desk but they were not able to help. It wasn’t until close to 2:00 AM when I called IHG customer service that management of the hotel got involved and were able to break up the party. Not a great experience!
John
John、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 23 日
Okay for the price. It wasn’t that I expected it to be. Doors were dirty and unpainted, just primed. Bed and pillows were not comfortable. I wouldn’t stay here next time.