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Room was good

sherry, 1 泊 の旅行, 2021年05月01日

Hotels.com の宿泊者限定の口コミ

Will never stay again

The owner is very rude doesn’t care about making things right when her staff messes up the pool was to cold for our little ones to be so we had to have them over in hot tub area which was only as warm as a regular bath will never stay again didn’t keep word on giving us 10% off on all three of my rooms when I booked a party like I was promised from a staff member and have the email

jessica, 2 泊の家族旅行, 2021年03月19日

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Pool water was dingy and cold. Kiddie pool was unbearable for little little kids. Hot tub was full of kids for the most part. So as an adult, couldn’t enjoy that amenity. Arcade games over priced. Heater in room worked-just obnoxiously loud with grinding and hissing sounds.

Camille, 1 泊の家族旅行, 2021年02月13日

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TV's don't work. They clearly don't care if people run up and down the hallways all night. The hot tub was luck warm and the stereo was so loud (in the pool area) you could hardly hear yourself think. The bar was very nice, as for the hotel and waterpark very rundown for the price.

Daniel, 1 泊の家族旅行, 2021年02月06日

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Wor hotel ever

This hotel was horrible. Their cable was out for only the second floor. When I went to ask why they had very bad attitude about it. When I was unhappy about this they said they would call the cops. I will never stay here again.

Michelle, 1 泊の家族旅行, 2021年02月06日

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It was okay.

The water park was fun (kids loved it) expect the big slides were out of order. The room and beds were nice and clean. The tv and WiFi were both out which was disappointing for the evening when we needed those for the kids to relax. The front desk staff weren’t very attentive. You only get one key and when I locked it in the room they had to come unlock the door (had to go back to the front desk for that). They will not give you two keys. No food available after 10pm. You have to go 10 minutes away to Casey’s. Except those few unknowns it was a nice stay.

Jenna, 1 泊の家族旅行, 2021年02月06日

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It was a mixed bag. Our rooms were fine except when you have a suite for 8 it would be nice to have 8 towels. Watermark was open but the 2 large slides were not working the whole weekend. Remodeling going on so maybe it will be better. Air in pool area so cold. Water slightly warm. Hot tub was no warmer than pool on Fri and Sat. Better on Sun. Lots of kids running on slippery tile and lifeguards not saying anything. Lifeguards weren’t taking their jobs seriously. Often no towels available poolside when needed. MANY kids playing in hot tub with no parents nearby. Kids had an ok time but we will probably try somewhere else next time.

2 泊の家族旅行, 2021年02月05日

Expedia の宿泊者限定の口コミ

Just don’t do this to yourself. Just don’t.

WOW. This place is seriously terrible. Not one (literally.) employee wore a mask. Not a single one. About 1% of the people staying wore one. As, clearly, the mask mandate for the entire state doesn’t apply here. The whole “non-smoking” rule really must not apply because the hallways smelled like cigarettes. The employees are beyond unprofessional. The “breakfast” was a paper bag with a granola bar, school sized carton of milk, pre-packaged fruit cups, and a very small can of juice. And they didn’t tell you they had them. You had to find out on your own and go ask. Also, the internet was literally worthless. Nothing worked on it. Had to use my cellular to do anything at all. The hot tub got up to 90 degrees at its hottest. We asked because we froze sitting in it. Oh. And the jets don’t work. So you’re sitting in a barely lukewarm bathtub with 20 other people. Their key system went down, so we had to be escorted back to our rooms to be let in. They had one person doing this, so catching him at the right time, *just to get back into your own room* was a chore. The arcade was a joke. The claw machines are so loose that even the play until you win ones have to be done over and over to actually win even a tootsie roll. The games don’t give prizes, so you’re just spending money on very mediocre games. But there’s nothing else to do, so it’s what you have to do. The *only* restaurant around is the one in the entrance that is freezing. The whole place was freezing, actually. Just no.

1 泊の家族旅行, 2021年01月30日

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Not so good.

Room didn’t even a working TV. What kind of room doesn’t have a tv that works when staying. Ask to switch rooms and was denied when, clearly half the place was empty. To bad.

Craig, 1 泊の家族旅行, 2021年01月23日

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Awful hotel and service staff is unprepared

The hot tub and sauna were both out of order, the ATM was out of order. The pool was so murky it looked green you couldn’t see your feet. The bar staff didn’t know how to make any type of drinks and were very unqualified. 9:00 and the coffee was out. Lifeguard walked around eating and drinking. The tub was filthy. Only good part of this stay is that the bed was comfortable. They run out of pool towels and seems they are too lazy to get more. Very slow staff there. I ended up cancelling my 2nd night because it was just not for ale and booked in Iowa city. I got more from the hotel in Iowa city at a nice hotel close to the mall and lots of. The pool and hot ton were both clean and in working order for the same price!

Stacy, 2 泊の家族旅行, 2021年01月17日

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