Two different rooms had bed bugs.Reported it to front desk and issue was down played as not a problem. Attempted to speak to manager multiple times and manager never returned calls. Even have pictures of bugs as proof of issue, but management never acknowledged it. Would NEVER stay here again!
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 8 月 10 日
Disappointed Guest!
First no swimming online it says there’s a swimming pool. We get our keys for our rooms which we have 3 rooms . Our keys didn’t work on our doors. We were given keys to a room that was still being occupied that was embarrassing to walk in to room with other guest occupying the room. Lights and our rooms some didn’t work. We got switched to another room which had just been cleaned floors were still wet. Breakfast was ok not the best. We will not be returning.
Diana
Diana、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 26 日
Josue
Josue、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 10 日
Great stay except they were remolding the pool area for a conference room
Latoya
Latoya、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 31 日
Bryan
Bryan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Clean room
Francisco
Francisco、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 16 日
Nice clean
Edgardo
Edgardo、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 16 日
Very good
Edgardo
Edgardo、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 15 日
The property was clean and quiet, but the heaters did not work in two rooms. When we turned them on, they smelled like something was burning. I told the front desk. They did not show concern, or offer any type of compensation.
Malinda
Malinda、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 8 日
Don
Don、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 2 日
Manny
Manny、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 25 日
Needs to be updated somehow. This hotel looks like it’s still stuck in the 90s
Feligonio
Feligonio、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 23 日
Very clean.
William
William、2 泊旅行
Orbitz を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 22 日
The sheets looked like they had urine on the top and bottom sheet. There was black hair all throughout the dirty sheets. My husband and I both have light hair. The hotel wes sold out so we couldn't move to another room, and we arrived late so there was no one available to change the sheets or wipe down the bathroom. So, we had to change the sheets and disinfectant the bathroom. Luckily I had lysol wipes. There was the same black hair in the bathroom sink. There was also a pill on the bathroom floor in plain site, which wasn't ours. My husband looked it up by the marks on the pill. It was an antipsychotic, anti anxiety drug. I can't imagine if a couple with young children would have ended up in the room and thought that it was candy on the floor and accidentally eaten it. Non of the outlets in the bathroom worked including the one that the hairdryer was plugged into, so no blow drying your hair or using my electric hair products. All in all not the best stay.