Checked in like normal, I was in town for my company holiday party so I went to it and did not come back to the hotel till about 1:30am, when we walked in no one was at the desk, we went to our room and the keys we were given on arrival did not work. I went back downstairs and waited there for about 10 mins yelling hello hoping someone would help. I looked all around and no one was around. I went back up and got my friend and she also came down to look around with me and yell. Eventually we when behind the counter and saw a note with my name that said I never checked in when that was wrong. 30 mins later someone just walks down and we were upset it’s past 2am and we can’t get into the room we paid for. Someone finally comes down and acts like she wasn’t missing for an hour. And starts blaming me that I never paid a deposit that I never checked and that’s why they don’t work. Also asked me why I never called that I was going to check in late? We were already checked in why would I need to tell you? She has also lied saying she had just been down there when that was false. She tried to tell me I had been staying in that room for 4 days when I had checked in today. It was ridiculous experience and felt unsafe and will be reaching out to managements.
tiffany
tiffany、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Dune
Dune、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月15日
Demond
Demond、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月14日
Minsun
Minsun、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月28日
William
William、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月15日
Not satisfied
I need some kind of refund. There were lady bugs in the room especially at night. I found it very difficult to stay in the room. I told the hotel staff about it and they promised to do something about it but they did not. I stayed for 3 nights, there were ladybugs on my bed as well. Very uncomfortable stay
Shirley
Shirley、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月8日
Laura
Laura、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Great everything. Little disappointed the bar was not in service.
Godofredo
Godofredo、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月14日
Lee
Lee、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
Felicia
Felicia、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月30日
We had a great night at the Holiday Inn, the only negative was that the onsite restaurant was closed the night we stayed. But there's plenty of choice for food very local.
Geoffrey
Geoffrey、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月29日
The drapes didn’t close to keep out the light.
Carla
Carla、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
We had two nights midweek. Everything was ready. I thought i had specified 2 beds in my online reservation. They had a one bed room reserved but were able to change it immediately and apologized for the mix up. Everything was clean. Staff was very helpful and available. We would stat here again without a doubt.
Jean E
Jean E、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月24日
Property is outdated and room smelled. They left a machine in here on accident that is supposed to get rid of smells but it didn’t. Bed smelled as well. It’s like they have given up here. I won’t make the mistake of staying here again.
Jonathon
Jonathon、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月19日
The staff was very nice and helpful. I didn't like that this hotel was a much older hotel than the one we stayed in prior to arriving here.
IHG are not created equal, I'm finding.
Lisa
Lisa、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
Easy to find and check in went well. Rooms were nice, clean spacious and the bed was very comfortable. The shower area was a little dirty but everything else was really nice.
Plenty of places to eat around the hotel and fuel station nearby.
Would recommend if you are in the area.
Karen
Karen、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月16日
Na
Achut
Achut、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月13日
Easy spot to stay, clean and comfortable.
Chloe
Chloe、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月10日
Property badly needed a refresh. Carpets were worn, paint chipped, wallpaper beginning to peel, etc.
Joseph
Joseph、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月9日
Katherine
Katherine、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月9日
Very disappointed. ( False advertisement )
Door keys did not work half the time, Did not have privacy window curtains waking up to the early sunlight every morning, mold stains on bathroom ceiling, skip cleaning days due to lack of help according to room service personnel, hallways carpet dirty stained and smelly.