Our stay was absolutely terrible. We didn’t get the room we reserved, the floors were sticky including the carpet, there’s cobwebs in the room we stayed in, there are RESIDENTS at the hotel, there are underage children behind the desk, the siding is falling off the building (not seen in online photos), there’s garbage scattered across the property, the heat doesn’t work, someone entered our room with the do not disturb sign hanging on the door while we were away, and we were locked out of our room without our belongings because they said we didn’t have a reservation. They put us in the wrong room to begin with after we booked on Hotels.com and called to confirm. There was absolutely zero communication from the staff about any sort of mixup. Maya was the only staff member to apologize for anything after we checked out at 9:30 pm to go to Quality Inn down the road. This place is a homeless shelter and should definitely be investigated for all the shady stuff going on there. We received a full refund with no concern or apology when we were on the road 6 and half hours from home. We wouldn’t recommend that ANBODY stay at that dump. I can’t believe Hotels.com is even listing this absolute turd!