レジデンス・イン・シカゴ・ダウンタウン／リバーノース (シカゴ)

Our stay was fantastic! The only down fall was that it was advertised to have a hot tub, but when we got there we found out it wasn’t in service. The staff were helpful and very pleasant. Definitely would go back.

The staff was very helpful...

My husband and I had a lovely two night stay here at the Residence Inn. Our room was spacious and comfortable, and the complimentary breakfast was wonderful! The staff is very friendly and helpful. The location is perfect for food and entertainment in walking distance. We will be back next time we visit Chicago!

The location was great and everything met our expectations. Probably one of the best places we have stayed up in Chicago for our once a year Blackhawks weekend to see a game. Lots of food choices and bars nearby. The rooms were fantastic, beds were comfortable, and the continental breakfast was better than one could expect.

The room was nice and clean. I only wish they did not try and charge you for the bottle of water in the room $7 and they also hold 70 dollars on your credit card for incidentals. Other then that very close the the House of Blues which is why I was there!

Hotel was in a very convenient location. Staff was great. WiFi wasn't the best but overall stay was very good.

This was the best experience I've had at a hotel. The room was fantastic, just perfect for us. The staff was wonderful. We were so comfortable there. We will be back.

Everyone was so nice at this hotel! Loved the service and lobby was so welcoming and a nice place to gather!

Frustrating, called three weeks prior to coming and requested a tower room for our overnight in Chicago. They assured us that we were on the 26th floor of a 27th floor building. Also called the day before and once again they assured us we were “blocked” on the 26th floor. Upon arriving we were on a much lower floor and they didn’t offer to change it. We also were looking forward to a soak in the hot tub, and it was out of order. Just annoying when you spend hundreds of dollars on a room and parking to not get what your were told was available for you. In the big picture it’s all high class problem and we were grateful for the time we had making the best of it.

I took the family on a holiday trip and booked a stay hotel due to location and the fact they had an indoor pool. Well there was signes posted at the pool area ex no life guard no diving in the pool. Well the signed that wasn't posted was adult supervision isn't required there were bigger kids throwing a ball from end to end my three yr old couldn't enjoy the pool it was fucking terrible i wasn't trying to whoop another kid ass but it was getting to that point the pool wasn't that big that really fucked all my kids experience i will never book at this hotel again......