6/10
We recently stayed at Peaks of Otter Lodge and had a very mixed experience. The setting is beautiful, and it’s a great place to disconnect and enjoy nature. The highlight of our stay was the Sharp Top shuttle ride—Dave made it such an enjoyable experience! Drinks at the bar were also wonderful, and the pricing on them was very reasonable.
However, for $250/night, we expected more from the room. It was very outdated, the bed was extremely uncomfortable and hard, and the air conditioner barely worked. There was no phone in the room, and it lacked basic amenities like a mini fridge or microwave, which should be standard at this price point. To top it off, we found a spider in the bathtub upon arrival.
The check-in process was slow with a long wait at the front desk just to get our room key. While we were at the lounge, there was a wedding party that made the space overwhelmingly loud, and it was hard to place a drink order with so many people crowding the bar.
This lodge has potential and the location is stunning, but the rooms and guest experience need updates to match the price.
宿泊されたお客様
1 泊旅行
