The overall experience at the Garden Rooms was good. We would return, though there were a few things which disappointed us. The large sliding doors to the outside were very difficult to open. We are not feeble but it was almost impossible to slide due to being very heavy and stiff. The room itself smelt very strong of wood smoke from the chimnea, we did not use it during our stay. Also, the couch was extremely stained, i assume from people sitting on it when wet after using the hottub. It looked really uninviting and therefore we did not use it. Breakfast in the main hall was lovely and the staff were very welcoming. Especially the Americam lady on reception who had recently started working there.
Danielle
Danielle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
Steven
Steven、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
Location great & accommodation beautiful
Beautiful place to stay with a central location. All the team at the garden rooms very helpful too with a warm welcome.
Food at the Joiners Arms was delicious. Will definitely be visiting again.
Caroline
Caroline、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月23日
Can’t wait to visit again!
We had a fantastic stay in a Garden Room at Newton Hall, all the staff we met were so helpful and friendly. The facilities were well appointed and clean. Breakfast delivered to the room and in the dining room at the hall were delicious. The room was warm, cosy and the balcony with hot tub was very private. We had a s’mores kit and cocktail kit from the Hall which kept adults and kids very happy!
Laura
Laura、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月21日
Heather
Heather、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月18日
Great location, excellent staff , comfortable
Communication was excellent throughout , location of accommodation and affiliated amenities were excellent . The bed was super comfy and the shower great but some of the decor needs refreshing particularly in the bathroom/ shower .
Aran
Aran、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月18日
Justyna
Justyna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
Alan
Alan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
Lovely room, felt very secluded and private despite there being other rooms nearby. Great meal at The Joiners and good breakfast at the hall. Only tiny quibble was that the pillow was far too hard for me. Will definitely book again
Eleanor
Eleanor、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月24日
Me and my friend stayed for a wedding and we both had an awful night sleep due to the ?pipes in the bathroom, constant tapping noise all night
jodie
jodie、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月22日
Garden rooms
Lovely place to stay ,very peaceful.gorgeous little bay a walkable distance away .
Lisa
Lisa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月21日
We stayed in one of the garden rooms as a nice break away from work. The room looked nice from the outside but wasn’t up to the same standard on the inside. There was mould on the entrance curtain and a lot of dust in the main room. The bathroom was covered in mould behind the sink, toilet, on the blind that is in the shower and on the basket where the clean towels are placed. It was very disappointing for the money spent. The room itself should be nice but hasn’t been finished to a high standard, shoddy workmanship for the finish’s like the plug in the wardrobe, handles on the cupboards loose, toilet roll holder loose, damage to the wood on the doors. The room also felt a bit cramped with not much space to navigate past the bed and too the bathroom. We actually came back to our room after a long walk when the cleaners were doing our room so instead of disturbing them we attempted to get a drink from the bar but there was a wedding on so we couldn’t (which is fair enough) and by the time we walked past our room, 5mins later the room had been ‘cleaned’. Thermostat wasn’t working so no way to cool the room down during the day and can only cool down the room with the doors wide open which in the evening is no good as the lights are generally on so attracts all the bugs. The hot tub was the only good feature of the room.
We did complain to the manageress who took our feedback onboard and was going to offer us some form of discount but we are still waiting to hear back from her
Ash
Ash、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月19日
Absolutely fantastic accommodation. Spotlessly clean. Very quiet area, so perfect.
Only fault is lack of ventilation, no a/c and only patio window opens.
Breakfast was a real bonus. It’s a 5 minute walk to pub in local village.
Kevin
Kevin、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月18日
Relaxing holiday. Staff were very welcoming, extremely helpful and friendly. Attention to detail was amazing. Dogs were very welcome and had their own welcome pack.
Lesley
Lesley、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月18日
Close proximity of neighbours is not apparent on website. We had very rowdy neighbours on our last night. They were shouting, moving furniture and slamming doors between 12.30 and 2.30 at night
Stephen
Stephen、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月18日
Damp and Poor Cleanliness
Unfortunately despite being in an idyllic location, the Garden Room was very disappointing in terms of condition and cleanliness.
Water / damp was seeping up through in many areas through the laminate flooring which meat feet were always wet. Damp and mould was creeping up the walls, and the bathroom door would not close at all due to warping from the damp. Wooden panels were coming away from the walls, the sliding door had broken seals and was so hard to open and the curtains and doors were filthy, also through damp and poor cleanliness.
Unfortunately there was nobody available on departure to discuss things with or to request a refund.
My partner was struggling to breath in the room due to the strong smell of damp and due to the mouldy areas on the walls.
Such a shame as the grounds and location are very good indeed.
Are Hotels.com able to seek compensation on our behalf or can this communication be forwarded to the property for consideration.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月18日
Check in reception area difficult to find. Parking area difficult to find. No available seating for breakfast so had to have a bag of food delivered to your door at their appointed time (8-845). Walkways to your room were made with very loose stones so almost impossible to manoeuvre your luggage-not senior friendly. Only 1 restaurant available to eat at and when the 4 of us went for supper we could not eat inside! Had to eat out on picnic tables and it was cold out! The multiple empty tables inside were being held for reservations! Having fire pits at each unit is a great idea until it is hot in your room and you can’t open your door as the smell of smoke from the neighbours fire pit comes right in
Charlene
Charlene、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Kevin
Kevin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月4日
Luxurious facilities
sharon
sharon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月1日
Lovely place, the room was a little tired in places. Enjoyed our stay, the grounds were lovely.