The hotel had high expectations, but it fell short of my expectations. The room was like a deflated tire—it was disappointing. It was reassuring to know that there was a kitchen in the room, but it was empty. The refrigerator didn’t have any basic items like water. The rates for guests stealing from the room were outrageous, and I could buy the same items for half the price elsewhere. Maybe it was a way to scare guests into not stealing from the room. The cable TV only had free channels, and if it was under the HYATT brand, guests expected more, especially more kids’ channels to watch. Just because it was under the “HYATT” name, I fell for it. Motels offer more amenities for guests including a Safety Locker in their rooms. I can compare this hotel to a very cramped single bedroom apartment where you can’t have three or more kids to enjoy and play without any adults in the same room . Most importantly, there was no locker available in the room, especially in this digital age where everyone travels with a lot of electronics. It was definitely a no-no where you couldn’t have an iPad or a Switch to store safely.