Front desk rep was rude and not friendly at all. Ice machine was broken.
Abel
Abel、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月26日
宿泊されたお客様
2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
Very pleasant stay!
My daughter and I stayed here for a couple of nights and we couldn’t have been more comfortable. The room was clean and the staff was very professional and helpful. I would definitely stay here again!
Michelle
Michelle、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月21日
Alvaro
Alvaro、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月15日
Jack
Jack、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月15日
Jose Armando
Jose Armando、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月13日
Der var rent og pænt.
Morgenmaden var ok, men der var ikke mange siddepladser, så rummet virkede hurtigt overfyldt. Der var heldigvis fin plads og mulighed for at sidde på værelset og spise.
På værelset var et lille køleskab, så der var mulighed for at have lidt mad, drikkelse samt frugt.
Jeg havde glemt min toilettaske ved udbookning. Deri var også nogle smykker. Roomservice fandt den og jeg fik den udleveret næste dag med alt indhold.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
kimberly
kimberly、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
Philippe
Philippe、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月8日
Be compassionate not rude and don’t lie
It was bad customer service when we were checking out they asked for a $200 deposit which my husband was trying to ask for them to put on another card so that it wouldn’t be a problem and wait to get back on his account instead they charged it all on his debit card and said they couldn’t do it any other way also there was a charge for parking so we parked on the street and asked if we could be park in on there lots just so we could load our belongings much easier and they said it was fine but later they tried to charge him for the parking when we didn’t park it over night as was just asking to park it so we could load our belongs in a much easier way they stated oh well I thought u were gonna park it in the 30 min area but didn’t communicate that this is where my husband should park so my husband parked it in the parking lot which was less then 30 min to begin with
Then the manager proceeded to get angry when it was the morning shift manager that told him it was ok and the morning manager lied to the main manager stating oh I told you that it was ok but I told u to park in the 30 min parking when he did not and we had witnesses that heard him say yah go ahead park where ever it’s ok so ya but over all are stay was good but stressful when checking out… also be nice to the people checking in a lady was clearly going through something outside and was upset and the main manager came out and was rude instead of politely asking her if she could lower her voice and helping her
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
Bien ubicado, habitaciones amplias y confortables.
El estacionamiento deberia estar incluido en el precio.
Luis
Luis、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月29日
Be compassionate not rude and don’t lie
It was bad customer service when we were checking out they asked for a $200 deposit which my husband was trying to ask for them to put on another card so that it wouldn’t be a problem and wait to get back on his account instead they charged it all on his debit card and said they couldn’t do it any other way also there was a charge for parking so we parked on the street and asked if we could be park in on there lots just so we could load our belongings much easier and they said it was fine but later they tried to charge him for the parking when we didn’t park it over night as was just asking to park it so we could load our belongs in a much easier way they stated oh well I thought u were gonna park it in the 30 min area but didn’t communicate that this is where my husband should park so my husband parked it in the parking lot which was less then 30 min to begin with
Then the manager proceeded to get angry when it was the morning shift manager that told him it was ok and the morning manager lied to the main manager stating oh I told you that it was ok but I told u to park in the 30 min parking when he did not and we had witnesses that heard him say yah go ahead park where ever it’s ok so ya but over all are stay was good but stressful when checking out… also be nice to the people checking in a lady was clearly going through something outside and was upset and the main manager came out and was rude instead of politely asking her if she could lower her voice and helping her
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
Victor A
Victor A、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月25日
Heather
Heather、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月24日
Worst stay ever
The hotel was beautiful, and clean. However the breakfast bar was terrible, and the front desk manager was the rudest and condescending person I have ever met. He should not deal with the public because his human communication skills are non existent. I am disabled and in a wheelchair and I was treated terrible. If you have any kind of disability, I suggest you pick another place to stay because he definitely discriminates disabled people. We will never stay here again. We came out for our anniversary and because of him it was completely ruined.