I have requested a refund. The search j did in Hotels.com was for a hotel with a pool. This place had no pool. It was absolutely filthy including the lobby. Our room had stains on the chair and a dirty rag sitting there. The toilet was broken and contiuosly running. The room smelled horribly of mold. Beds were dirty. I immediately told the front desk and then started looking around and rhe lobby was also filthy. Stains on the ceiling and greasy spots on the couches and chairs. Floor was filthy. Nothing like the pictures. Terribly disappointed and honestly grossed out.
Gail
Gail、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 25 日
Katie
Katie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 14 日
Stay was ok
check in was quick. I had paid for breakfast the next morning when reserving the room. The girl never mentioned it so I asked if we needed a voucher and she then offered them to us. When we got there we had no remote for our tv. Got one from the front desk and the tv wouldn't turn on. The Cable box had been unplugged. We went to get ice and there was no ice in the machine. We went to the other floors for ice and all machines were out of service. There was also some black spots on the picture in the bathroom. We did however enjoy the breakfast the next morning. The food was delicious and the lady at the register was extremly nice and helpful.
Wendy
Wendy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 30 日
Franeisha
Franeisha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 26 日
Great trip
Teresa
Teresa、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 24 日
Peggy
Peggy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 15 日
Under construction but no mention that there was no working pool when we made the reservation. Then they charge 3 dollars for water, 12 for breakfast.
The positive was it was quiet. Hotels.com should be aware they are going under renovations. I would not have stayed there if adequately posted.
Mary
Mary、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 8 日
Very noisy due to construction. Could not get a good night sleep! Ac loud horrible, couch's in lobby stained and nasty! Pool closed!
Susan
Susan、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 2 日
Sean Tom or Jennifer
Sean Tom or Jennifer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Rodney
Rodney、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 17 日
Latisha
Latisha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 15 日
charles
charles、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 13 日
Stay was good, although they are in the middle of a remodel and was unaware of that when booking.
宿泊されたお客様
2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 5 日
Breakfast wasn't that good. The noise from renovations was very loud and distrubing. I understand you have to do it and look forward to the updated decor.
Tanya
Tanya、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 5 日
The hotel is under construction, which is needed. The rooms are outdated, and the beds are terrible. The employees were friendly and helped us switch rooms because the air conditioner wasn’t working in ours and the room was so dirty. I just felt that for the high price we were charged, the rooms didn’t match the price. They are updating the hotel, and it should be a significant improvement. The area is fun, and it is easy to walk to several places you need to go.
Christopher
Christopher、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 4 日
They had construction going on
Sandra
Sandra、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 4 日
We have been staying here for years. Best hotel.
Rosa
Rosa、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 25 日
shawn
shawn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 24 日
Rena
Rena、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 21 日
Erin
Erin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 19 日
I got a phone call on the room phone at 1:00 am. The front desk inadvertently called me twice! Meanwhile there was terrible two fist pounding on the door next door and screaming and then a fight in the room next door. I called the front desk in fear to tell them someone kept calling my room and someone was banding on our door. The attendant said “that was me on accident. “. No apology. I told her there was some sort of domestic problem going on next door. Nothing was done. The people next door were fighting. My young son and I were afraid.