Visiting family for Thanksgiving and decided to fly in early to get a little SF getaway squeezed in.
First, the location is AMAZING! Right in the heart of the Castro district. We are a gay couple, so this was heaven. Shopping, restaurants, clubs - all within a few blocks. And of course Muni is right there to get to other parts of the city easily.
The room was (very) small but super cute! The decor was amazing. And very well laid out given its size. The size is an issue however - we couldn’t fully unpack since there was no room to put things. So if you are staying for a longer period of time, you may find it a bit uncomfortable. (we only stayed 2 nights).
This also isn’t a regular hotel. It’s more like an Air BnB situation. There is no front desk. But there is a bar next door that apparently serves as the front desk. Just a heads up if you’re looking for a more traditional hotel experience.
Overall we will definitely be staying here again when we come to SF.
Manny
Manny、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月4日
Mark's gripe
There is no parking anywhere near the hotel. I was told to use an app called SpotHero to find a space, but that app only deals with hourly and monthly parking, no overnight parking. There is no lobby in the hotel, so there is no one at the front desk who can give help and advice. There are no refrigerators or closets in the room. Give the Hotel Castro a miss.
Mark
Mark、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月19日
Loved the hotel!
The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
宿泊されたお客様
5 泊旅行
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10/10 (最高に素晴らしい)
2024年10月16日
Juana
Juana、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月12日
SF Castro
Great location. Check in easier than I expected. Would stay again.
William
William、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
Amazing hotel! We loved our stay!
Jairo
Jairo、3 泊旅行
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10/10 (最高に素晴らしい)
2024年8月18日
Great spot, The rooftop deck is an amazing😎😎
claudio
claudio、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月26日
With no on-site storage, if you have a late flight home and need to check out at 11am, nowhere to store your luggage. Our room was directly above the Bar that is open and has loitering outside by drunk/rowdy patrons until 3am. This should be disclosed by Hotel prior to booking room #201
James M
James M、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月19日
KIMBO
KIMBO、1 泊旅行
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8/10 (とても良い)
2024年6月29日
Great location. Service could be better.
This is an unattended hotel, which is good, but when I asked for a toilet brush, I was told I could purchase one nearby.
BG
BG、3 泊の出張
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6/10 (良い)
2024年6月25日
The hotel is conveniently located in the heart of Castro. The property is clean the decor is modern, the room size is on the smaller side but appropriate for urban setting.
Have 3 stars for the following reasons:
1. Broken/none functioning lighting fixtures for premium price cost. (Do have a video to show).
2. Inconsistent hot water supply. Stayed on the 4th floor and the hot water was in and out.
Kai
Kai、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月12日
Beautiful
Beautiful room and easy to check in and out. Right in the middle of all the fun stuff and easy to travel anywhere. We had a rental car and were entirely confused on where to park it overnight, but we managed.
Alexis
Alexis、1 泊の家族旅行
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6/10 (良い)
2024年6月12日
Poor customer service.
The virtual part of this worked against them.
Jay
Jay、2 泊旅行
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10/10 (最高に素晴らしい)
2024年6月10日
RAUL
RAUL、2 泊旅行
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4/10 (まあまあ)
2024年5月31日
Tristan
Tristan、1 泊旅行
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10/10 (最高に素晴らしい)
2024年5月28日
Gamlet
Gamlet、2 泊旅行
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10/10 (最高に素晴らしい)
2024年5月25日
Gilberto
Gilberto、1 泊旅行
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10/10 (最高に素晴らしい)
2024年5月11日
Christine
Christine、1 泊の出張
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10/10 (最高に素晴らしい)
2024年5月10日
Omer
Omer、4 泊旅行
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10/10 (最高に素晴らしい)
2024年5月10日
Anthony
Anthony、1 泊旅行
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10/10 (最高に素晴らしい)
2024年4月26日
Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Michael
Michael、1 泊旅行
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6/10 (良い)
2024年4月2日
宿泊されたお客様
3 泊旅行
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2/10 (不満)
2024年3月21日
Castro is great, but if you're doing anything but partying don't stay here. This is a loud party hotel with no staff - literally no staff - so don't expect any service whatsoever. This isn't hyperbole: the hotel operates on an app-based model with no front desk and no on-site staff. You check in via your phone. We asked for 2 extra blankets at 4pm, the person (probably overseas) who was responding told us to look in a cabinet on the first floor. No blankets there so that's it. Around 9pm we get another text response, "We can get you blankets tomorrow." There was a party on the floor above us - good for them, have fun. But of course we can't sleep. We left for another hotel around 11pm, had to fight to not get charged for the next several nights and still got charged for the night we had to leave. They want to make more money by having literally zero staff but hotels don't function with zero staff. This is a non-functional hotel.
Amy
Amy、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年3月7日
Great location but its contactless entry and with many errors it took us 45 mins to gain access so the process was challenging