Stay went smoothly. Breakfast was okay, but could have had a little more variety - for example, there was no bacon or sweet pastry/muffins.
We had two 9 year old grandsons with us, so it was disappointing that the advertised play/game room was unavailable.
Room was clean and comfortable - easily accommodated 5.
宿泊されたお客様
1 泊の家族旅行
10/10
Jose
3 泊旅行
10/10
Ernesto
3 泊の出張
2/10
Kimberly
1 泊旅行
10/10
Augustine
1 泊の友人との旅行
10/10
The hotel was clean and comfortable for our family.. we used 2 rooms which accommodated all 10 of us. Easy access to rooms with an elevator.. I didn’t know about using the door key for turning on the lights, so learned something new.. breakfast was alright, it was very busy, but, that could be because of it being Saturday and a holiday weekend. Parking was limited, we had to park in an EV space with a gas vehicle .
Mary Jane
1 泊の家族旅行
8/10
MARCEL F
1 泊旅行
10/10
Douglas
3 泊の家族旅行
4/10
The room we stayed in was not comfortable. The bed was too hard and not comfortable. The biggest concern was the black mold we discovered in the bathroom. It had been there for months. Black mood doesn’t form overnight. We discovered it the next morning. Had we known the day before we have asked for another room, or left the hotel. Management refused to compensate anything. Management never got back to us. People can get sick from black mold. They ended up having to close the room down apparently. There was no apology or anything.
Brian
1 泊の家族旅行
10/10
Ramandeep
1 泊の家族旅行
10/10
宿泊されたお客様
1 泊の家族旅行
10/10
宿泊されたお客様
1 泊の家族旅行
10/10
Loved it! Location, room space, and FREE breakfast was on point. Thank you for being there! Only hiccup was arriving round 2-3am to be told my pre-paid room was declined after I had clearly checked in on the app between 3-4pm. Eventually the counter located my reservation which was not declined, but it was canceled due to time of arrival or what have you.
Vita
2 泊の家族旅行
10/10
Mikayla
1 泊の家族旅行
10/10
Nice accommodations, friendly and welcoming staff with a feee breakfast and close to public transportation to SF. A perfect spot for a weekend trip!
julie
1 泊旅行
6/10
Breakfast buffet was more like waiting for the server to be available to put food on our plates at his convenience. Items were taken abruptly. One server to manage a hotels breakfast buffet. Hot items were not self serve. No service till 9am when we request something
宿泊されたお客様
2 泊の家族旅行
6/10
angelica
2 泊旅行
10/10
It was amazing this is my second time here and very ready for the next time I stay here again
Ruben
1 泊旅行
10/10
It’s a small hotel, not luxurious or flashy, but it’s perfect and functional. It covers all the basic needs for a long trip. Check-in was quick and easy. The room was perfect—clean and spacious. The only downside was a light under the microwave that couldn’t be turned off, which might be a bit annoying if you’re a light sleeper like me. Other than that, everything was great.
Sergio A
2 泊の家族旅行
10/10
Great stay. Clean, comfy, convenient
Lashawn
1 泊の家族旅行
4/10
The property was nice with pullout sofas, a kitchenette, microwave and Fridge. The room itself was clean. We were traveling as a family for a 3 night stay. We requested our trash be taken out and fresh towels 3 times!! Stopping at the front counter asking in person twice! Nope didn't happen. The worst part was we were also out of toilet paper!!! We went without toilet paper!! No one could seem to bring us any!! Finally at 9 pm. Katie assisted us with extra towels and toilet paper. The laundry facilities were handy but visible mold in the front load washer. WE NEVER HAD OUR ROOM SERVICED FOR A 3 NIGHT STAY! I requested to Theresa to have the manager call me, as she conveniently wasn't available. She never called. I was very disappointed at the property. Could have been a nice stay. Its ridiculous to make me have to use all the Kleenex because I couldn't get toilet paper. The fact that they seemed bothered by my complaints. Katie at night seemed to be the ONLY professional working. I hate to leave a poor review, but it really dampered my vacation...I expected better from a Hilton property.