ベルモンド ナパサイ (サムイ島)

年末年始に家族で滞在しました。当サイトからの予約が上手く繋がっていなかったのか、チェックインに時間がかかりました。 ですが、フロントの方の対応がとても丁寧で、部屋の確認をするからと飲み物とタオルのサービスを頂き 待ち時間も苦になりませんてました。その後も話をするスタッフの方が名前で声をかけてくださり、その度にチェックイン時の対応を謝ってくださる次第。不安も払拭されるほどのおもてなしでした。 お部屋は綺麗で快適。海岸沿いでフロントからお部屋は高低差がありますが、移動はお願いすればカートがすぐ来てくれます。 お部屋同士は適度に離れているので、他のお客様の声などは一切気になりませんでした。 ビーチサイドはベットが多数ありのんびり過ごせます。 朝食も夕食もホテルで頂きましたが、どれもとても美味しく大変満足です。 ホテルの立地上、歩いてどこかへは行けませんでしたが、その分喧騒から離れて静かに過ごせました。 時期もあり滞在が長いお客様も多かったからか、スタッフの方と仲良くなる方が多くみられました。とても親しみやすく 素敵な滞在になりました。

Great hotel, really peaceful place. Lots of things to do and great to just relax by the pool and beach. Service excellent. Rooms beautifully done in very classic wooden features. Highly recommend

Nice weekend break

I recently stayed at this hotel on a 10 day trip to Thailand with my boyfriend. We had an amazing stay and can't recommend it enough. The grounds and scenery are beautiful, the facilities were well kept, and the room was clean and updated. The food was good and the activities that the hotel had to offer were great. They have kayaks and standup paddle boards right there on the grounds and an attending staff member, as well as workout classes. The hotel is located on a beautiful private beach. The most distinguished part of the hotel was the service, which impressed us from the start. Upon arrival, the woman mentioned that our flight was a bit delayed, as we were late arriving to the hotel by ~30 minutes, which impressed us she remembered. We received an upgrade from our original room to a 1 bedroom villa on the beach which made our vacation! The luxury of the hotel continued as we arrived in our room to a plate of fresh fruit and we were also impressed with the service we received on the beach. Our waiter walked down the beach in the 98 degree heat to offer to clean our sunglasses and then again to offer us apple slices. That is service unlike any other we've received. To top off our wonderful stay, upon check in the woman had asked when our departing flight was and then provided a recommendation to leave for the airport at 6:30am, prior to the opening of breakfast at 7am. When we went to check out, the hotel had prepared us breakfast boxes "to go".

Luxury resort w/ beautiful and quiet private beach. One pool only. Food & beverage is overpriced. Great sport facilities available for free. Very frendly and helpful staff. Special thanks to the reception team who helped out a lot.