Staff was very friendly. Hotel was clean, but quite noisy-the noise barriers weren’t great and we could hear everything above us and in the hallway. Our room was fine, but the repair work especially in the bathroom was mediocre.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年2月17日
Changed rates on my room without notification
This was the worst customer service I have ever had. Anywhere. In any service I have encountered.
I was quoted a price of $90/night. When I showed up on property I was told my room for 3 nights was going to be $450. First night was $144, second night was $154, and the third night was $110. They told me it was within their rights to change the rates on busier weekends as they saw fit. They also told me that since I booked through third-party that they could not change anything for me. On top of this the room was not worth $60 a night. It was too small for a family and they have it listed as enough for 2 adults and 2 kids. It was dirty, room and hallway smelled of urine, and there were stains throughout the entire lobby area.
We checked out after 10 minutes and went to another hotel. I’m filing a claim against this location for reimbursement.
Ben
Ben、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月3日
Heaven
Heaven、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月29日
Michael
Michael、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月18日
Heaven
Heaven、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月10日
Kendra
Kendra、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月3日
The bathroom was not very clean. The beds were too hard for my liking.
On the plus side the front desk was great. Breakfast was good - waffles, oatmeal, cereal etc.
I was glad to see a microwave and a mini fridge.
Deborah
Deborah、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月30日
Excelente
Dos ocasiones en este hotel, y quede muy satisfecha, todo excelente y comoda
Yazmín del Rocío
Yazmín del Rocío、11 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Martin
Martin、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月18日
The room was clean and nice but the traffic of ppl was terrible late at night. There was a man just hanging out in the lobby and even knocked on my door after 10pm and I did not know who he was. Very unexpected since my room was so close to the hotel service desk. I could believe that the clerk just let someone hang out in the lobby.
Janet
Janet、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月11日
Sigifredo
Sigifredo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月20日
Richie
Richie、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月15日
Nice staff but so noisy it was difficult to sleep.
Edie
Edie、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月15日
Todd
Todd、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月15日
Room was clean, with the shades it was very dark. Staff were very nice. TV was quite small but I don't use it, so it didn’t both me.
My issue is the terribly designed bathrooms. The sink was so close to the toilet (basically touching) that anyone who has a slightly larger than average body size has to lean off of it. Never once had that issue anywhere else. On top of that, the toilet paper roll was on the wall in FRONT of you, meaning you have to lean wayyy forward to get to it when you are already in an awkward position. Keep in mind the reason it was done this way is because the sink is so darn close to the edge of the toilet theres not even room for the roll to go there.
This was so unusual and poorly done that I just had to say something about it. Ive had better experiences in a portapotty.
Liam
Liam、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月15日
GARY
GARY、1 泊旅行
Travelocity を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月11日
Elizabeth
Elizabeth、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月10日
Amber
Amber、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月4日
Carissa
Carissa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月28日
I had nothing to say about the place but I have some problems with my pillow case the have stuff on them please fix that
Makenson
Makenson、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月28日
Was very disgusted when I opened the couch bed for my daughter to sleep and it was full of hair, which means it wasnt changed after last use. Then there was hair in the bathtub and on the wall next to the toilet.
Heather
Heather、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月26日
Gerald
Gerald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月25日
Gerald
Gerald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月22日
Breakfast?
Room was okay, clean, but the breakfast was horrible. I took one bite of the “eggs” and stopped eating and drank my juice and checked out of the facility.