This was a great experience, especially the gentleman who checked us in….however, the lady who checked us out when we needed to get back on the road for a long drive, kept saying she was new and could not help us register our reward points for the night. She even went so far as to suggest we drive to another location in order to get the rewards checked. What in the world? She also acted as if I was keeping her from a call that was more important. Finally, she looked up our phone numbers and fixed it—I hope. This was unacceptable behavior for someone at the front desk on so many levels.
Sanjana
Sanjana、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月1日
The property is beautiful. The staff was nice.
Our room phone had no cord so we couldn't reach front desk to tell them we had no geat. It was late and we had our Grands...we slept in swetshirts/pants. When we checked out...I told the clerk...I got (with kinked lip) hmmm sorry, you're all checked out now (very glib).
Other than a very cold nights sleep. It was a nice hotel.
Sunshine
Sunshine、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月29日
I had a great time. I was able to check in early and enjoy the complimentary breakfast. The omelette station was a nice bonus. The room was clean and spacious. I would return.
Gabrielle
Gabrielle、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
wouldn't hesitate to use this property again. any time i need to stay around Washington this is my choice. great job
paul
paul、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
Christian
Christian、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
I enjoyed my stay. The room was a good size and worth more than what we paid. I will book again.
Dexter
Dexter、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月15日
We always stay at this Embassy Suites hotel when we visit our son and his family. Front desk employees always polite and helpful. Rooms are comfortable and always smell fresh. Breakfast is great. Bar in the evening is nice. Love the pool early in the morning.