During check-in the staff was rude and dismissive, I reminded the desk about our accommodation request to be as close to the lobby as possible. I was told no rooms were located on the first floor and handed keys. We expected to be right off the elevator, but were the next to last room the furthest from the elevator. The reason for the request was due to my husband being in a surgical boot and my leg not working due to a stroke a few months ago. When we entered the room there was no night stand, lamp or plugs on one side. Instead there was a counter with a sink, microwave and tiny fridge that was not completely accessible because of the bed. There was a couch so why not push the bed over. The windows were disgusting, years of filth and broken plastic planters in the window box. The noice from the hall was loud and we could hear our neighbors. The floors in the common area were dirty, the elevator carpet was filthy, and the building smelled. There was also a lot of noice from the street, we could hear people yelling. Very disappointing.